Larry Plump
Birmingham,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Retail & Wholesale Lockbox
Regions Bank
07.2016 - Current
- Receive large volumes of payments from customers to provide a more efficient and cost-effective way to manage their receivables, improving cash flow and reducing the administrative burden of payment processing.
- Boosted team productivity through effective training, development, and mentoring initiatives.
- Built long-term relationships due to prompt and courteous service.
- Demonstrated strong organizational and time management skills while managing multiple task.
- Proved successful working within tight deadlines and a fast-paced environment.
- Prepared all client documents quickly and accurately in preparation for scanning.
- Manually extract payments from envelopes, separating and sorting checks and invoices to prepare of deposit.
- Train new employees to ensure proper training to improve productivity and efficiently
Statement Processing
Regions Bank
02.2013 - 08.2016
- Processed, monitored, and filed document change authorizations.
- Entered, reviewed, and processed statement change requests.
- Self-motivated, with a strong sense of personal responsibility.
- Provide support for internal associate’s regarding statement inquires. Identified issues, analyzed information and provided solutions to problems.
- Processed bank statements for customers using bank-specific computer systems.
- Skilled at working independently and collaboratively in a team environment.
Retail Lockbox
Regions Bank
06.2005 - 05.2013
- Gained extensive knowledge in data entry, analysis and reporting.
- Operated mail processing equipment and manually sorted mail.
- Utilized data entry skills while processing checks according to the contractual agreement with clients.
- Ensured timely deposits of client checks by prioritizing daily tasks and working closely with the team.
- Examined checks for identification and endorsement
- Courier pickup for Lockbox mail and prepared financial records for courier pickup.
Item Processing
Regions Bank
12.1998 - 04.2005
- Collaborated with team members to ensure seamless execution of daily item processing operations, resulting in improved productivity.
- Developed expertise in a variety of item processing tools and technologies, enabling versatility when handling different types of items or transactions.
- Maintained accuracy in 10-key entry of account and routing numbers
- Balanced accounts for bank customer accounts, identified and corrected errors.
- Received and prepared incoming financial documents to be processed to meet the daily production schedule.
- Performed sorting, verification, and dispatch of financial documents received on an IBM sorting machine.
Education
High School Diploma -
Ensley High School
Birmingham, ALSkills
- Customer Service
- Superior knowledge of Lockbox Services equipment
- Communication Skills
- Organizational Skills
- Problem Solving
- Service Optimization
- Time Management
- Data Entry
- Multitasking
- Analytical and Critical Thinking
Timeline
Retail & Wholesale Lockbox
Regions Bank
07.2016 - Current
Statement Processing
Regions Bank
02.2013 - 08.2016
Retail Lockbox
Regions Bank
06.2005 - 05.2013
Item Processing
Regions Bank
12.1998 - 04.2005
High School Diploma -
Ensley High School