Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Attentive Instructor with over thirty years teaching firearm, Paramedic, Fire and Police courses. Focused and enthusiastic with strong desire to build positive student rapport and expertise in creating exemplary study guides. Effectively performs wide range of student support duties including counseling students with academic problems and providing encouragement.
I was an entry team member on our Tactical Response Team for fourteen years as a breecher and entry person.
I also held an FFL and owned my own gun shop for five years.
Overview
46
46
years of professional experience
1
1
Certification
Work History
Cashier
O'Reilly Auto Parts
KANSAS CITY, Missouri
02.2023 - Current
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Processed returns and exchanges of merchandise in accordance with store policies.
Assisted customers over the phone regarding store operations, product information and order placement.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
Followed company security procedures for handling large sums of money.
Performed other duties as assigned by management.
Operated cash register or POS system to receive payment by cash, check and credit card.
Helped customers find specific products, answered questions and offered product advice.
Fire Chief
Prairie Township Fire Protection District
Lee's Summit, Missouri
05.2010 - 08.2015
Developed and administered department budget including capital projects.
Provided leadership and direction to department personnel in the development and implementation of fire prevention, suppression, hazardous materials, emergency medical services, technical rescue and public education programs.
Managed daily operations of the Fire Department by developing policies and procedures related to safety, training, recruitment and retention, records management, discipline and administrative issues.
Reviewed reports from subordinate staff regarding operational performance metrics such as response times.
Established relationships with local government officials to coordinate mutual aid agreements for emergency response activities.
Collaborated with other community stakeholders on initiatives related to public safety information sharing systems.
Organized special events such as blood drives or CPR classes in order to promote awareness about fire safety among community members.
Evaluated new technologies for use in improving firefighting capabilities within the jurisdiction.
Responded to emergency incidents at various locations within the jurisdiction when necessary.
Monitored changes in legislation that could affect fire service delivery within the jurisdiction.
Ensured proper maintenance of vehicles and equipment used by firefighters.
Analyzed incident data from previous years in order to identify areas needing improvement.
Participated in professional organizations in order to stay abreast of industry trends.
Recruited qualified personnel through job fairs or other outreach activities.
Attended meetings with city council members or other governmental agencies as required.
Trained subordinate staff on current best practices for responding effectively to fires or other emergencies.
Prepared weekly reports summarizing key accomplishments achieved by the Fire Department during that time period.
Managed staffing, recruitment, interviewing and selection of potential team members in alignment with station needs.
Oversaw station efforts to continuously deliver timely and quality responses in areas of fire, medical and public safety administration.
Public Safety Officer (Police, Fire/EMS
City of Gladstone
Gladstone, Missouri
02.1989 - 05.2010
Prepared detailed incident reports following investigations.
Attended training sessions related to public safety issues such as first aid and CPR certification courses.
Communicated effectively via radio transmissions with other officers while patrolling assigned area.
Investigated suspicious activities, disturbances, thefts, or other criminal activity.
Interacted professionally with students, faculty members, staff members, visitors, vendors and contractors in a courteous manner.
Drafted investigation and incident reports and submitted to appropriate personnel.
Responded to crimes in progress, initiating actions such as interrogation of suspects or medical aid for victims.
Investigated crimes, accidents and other reported incidents to foster resolution.
Wrote detailed arrest and accident reports.
Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
Deputy Sheriff
Appanoose County Sheriff's Department
Centerville, Iowa
02.1978 - 02.1989
Trained new officers on proper patrol procedures and techniques.
Conducted traffic stops, issued citations, and made arrests when necessary.
Provided courtroom security for judicial proceedings.
Maintained order in courtrooms by identifying disturbances and taking appropriate action.
Investigated criminal activity such as assaults, burglaries, robberies, thefts.
Gathered evidence from crime scenes to assist with investigations.
Prepared detailed written reports documenting incident information and investigative activities.
Responded to emergency calls for service involving domestic disputes or other potentially hazardous situations.
Patrolled assigned areas to detect suspicious activity and enforce laws and regulations.
Adhered to departmental policies and procedures while performing job duties.
Interacted with citizens in a professional manner during routine patrols or while responding to calls for service.
Interviewed witnesses and victims of crimes to obtain additional information regarding incidents under investigation.
Developed relationships with members of the community through participation in various events or activities.
Participated in continuing education courses related to law enforcement practices.
Collaborated with other agencies during multi-jurisdictional operations or investigations.
Arrested and transported suspects or prisoners to jail or court to maintain custody.
Served warrants, subpoenas and summonses, encouraging adherence to legal proceedings.
Collected and preserved evidence associated with crimes, supporting investigations
Testified in court in connection with criminal prosecutions to support judicial process.
Conducted preliminary or follow-up investigations of various crimes or other incidents to close open cases.
Education
Associate of Science - Paramedic
Indian Hills Community College
Ottumwa, IA
08-1986
Certification - Law
Iowa Law Enforcement Academy
Ottumwa, IA, Des Moines Iowa
06-1974
Skills
I have been a NRA Instructor since 1978 instructing both pistol and rifle
I am a Missouri Concealed Carry Instructor since 2012
Legal Compliance
Tactical training
Shooting techniques
First Aid Training
Professionalism
Curriculum planning and implementation
Decision-Making
Student Records Management
Effective Communication
Professional Demeanor
Interactive teaching and learning
Classroom Management
Affiliations
I enjoy all aspects of shooting and have competed in 3 gun, PRS, and sniper style long range shooting.
I owned motorcycles and have traveled all over the country.
I am a family man with two sons and have been married for 49 years.
Accomplishments
I lead my police academy and Paramedic class.
While on the Sheriff's department I received a life saving award from our County EMS council and I developed a county wide First Responder program a taught all area fire departments Emergency Medical Training.
While with Gladstone Public Safety I was promoted to Corporal on the police side and Battalion Chief on the fire side. I overseen our training program on the fire side and ordered all EMS supplies for our ambulance and developed protocols.
I was treasurer for the Kansas City Arson Task Force for 10 years.
Professional Soccer Player at Tacoma Defiance, Dundalk FC, Forward Madison FCProfessional Soccer Player at Tacoma Defiance, Dundalk FC, Forward Madison FC