Larry Sherry

• Streamlined scheduling procedures, optimizing technician deployment to maximize productivity and minimize client wait times.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Met with customers to discuss service needs and offer available solutions.
• Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
• Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
• Analyzed service reports to identify areas of improvement.
• Developed and maintained positive relationships with customers to build rapport and trust.
• Ensured compliance with industry regulations by staying current on relevant updates and adjusting company policies accordingly.
• Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
• Negotiated with vendors to secure best prices for parts and supplies.
• Implemented inventory management systems to reduce costs and increase efficiency in the service department.
• Implemented strategies to increase customer service satisfaction ratings.
• Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
• Defined clear targets and objectives and communicated to other team members.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Fostered culture of continuous improvement, encouraging staff to suggest and implement process enhancements.
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Serviced and maintained engines by performing regular oil and filter changes.
• Ordered parts necessary for vehicle repairs and new installations.
• Boosted workshop productivity by training new hires in best practices for diesel mechanic procedures and techniques.
• Expanded professional capabilities with ongoing education, certification programs, and industry seminars relevant to diesel mechanics.
• Ensured safety compliance by maintaining up-to-date knowledge of federal regulations related to diesel mechanics.
• Diagnosed mechanical problems for repair or replacement.
• Organized test drives in buses and trucks to identify needed repairs.
• Collaborated with other mechanics to inspect diesel engines for signs of damage.
• Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock.
• Spearheaded initiative to recycle used motor oil, demonstrating commitment to environmental sustainability.
• Reduced repair turnaround time by developing system for prioritizing urgent jobs.
• Boosted workshop productivity, implementing efficient scheduling system for repairs.
• Achieved high rate of first-time fixes, minimizing need for return visits.
• Trained new mechanics in diagnostic techniques, enhancing skill level of team.
• Implemented preventative maintenance program, significantly reducing incidence of unexpected breakdowns.
• Diagnosed complex engine problems, significantly reducing downtime for fleet vehicles.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Organized and detail-oriented with a strong work ethic.

Demonstrated strong organizational and time management skills while managing multiple projects.

• Installed new systems and components in vehicles.
• Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
• Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
• Troubleshot and diagnosed problems with brakes, steering, and transmissions.
• Disassembled and repaired diesel engines in automobiles, trucks, buses, and construction vehicles.
• Inspected vehicle systems to assess function and uncover defects.
• Documented findings and actions taken.