Larry Suher
Lakewood,WA
Work Preference
Summary
Operations manager with 17 years in lumber and 4 years in stone products. Expertise in logistics management, employee performance optimization, and order accuracy. Proven success in dispatching deliveries and enhancing order fulfillment through collaboration with sales teams. Strong focus on inventory management and driving team performance to achieve high efficiency and customer satisfaction.
Overview
21
21
years of professional experience
Work History
OPERATIONS MANAGER
COSENTINO N. AMERICA
Seattle, Washington
10.2022 - Current
- Managed daily operations to ensure efficient workflow and productivity.
- Coordinated supply chain activities, ensuring optimal inventory levels and product availability.
- Ensured compliance with company policies and regulatory requirements, mitigating risks in operations.
- Implemented process improvements to enhance service delivery and customer satisfaction.
- Supervised daily workflow of employees to enhance productivity and uphold quality standards.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Coordinated cross-functional teams to ensure timely delivery of material and services.
- Responsible for financial management, budget management, accounting and payroll activities.
- Measured and reviewed safety via KPIs and metrics.
- Trained new employees and managed disciplinary actions.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Connected with clients and developed strategies to achieve customer service goals.
- Analyzed sales data to identify trends and inform decision-making processes.
- Delegated work to staff, setting priorities and goals.
GENERAL/OPERATIONS MANAGER
Pinnacle Lumber & Plywood
Lakewood, WA
03.2021 - 05.2022
- Reviewed resumes and hired new employees, managing terminations to maintain team effectiveness.
- Oversaw day-to-day operations of lumber and plywood distribution.
- Coordinated scheduling and workflow for production teams to optimize operational efficiency.
- Implemented safety protocols to maintain a secure work environment.
- Resolved customer complaints promptly, ensuring high quality standards in service delivery.
- Trained employees on duties, policies and procedures.
- Administered employee discipline through verbal and written warnings.
- Monitored employee productivity in the yard to ensure efficient time usage.
- Filled in for dispatcher during shifts to ensure continuity of operations. and yard manager roles during absences to maintain operations.
DISPATCHER
Pinnacle Lumber & Plywood
Lakewood, WA
01.2017 - 03.2021
- Coordinated daily deliveries to ensure timely service and reduce costs for the company.
- Coordinated deliveries and pickups efficiently, with a focus on saving the company money.
- Streamlined delivery and pickup processes to enhance efficiency and reduce operational costs.
- Managed daily operations of 8 CDL drivers and coordinated yard employee activities.
YARD MANAGER
Pinnacle Lumber & Plywood
Lakewood, WA
11.2015 - 01.2017
- Coordinated with Dispatcher to ensure that the trucks were preloaded and loaded accurately.
- Ensured that all safety standards in the yard were enforced.
- Managed all yard employees and their necessary duties.
- Ensured the Bill of Lading matched deliveries being made.
- Responsible for stock rotation.
- Organized the lumber yard for efficiency.
DRIVER
Pinnacle Lumber & Plywood
Lakewood, WA
04.2005 - 11.2015
- Operated a Class A 45-foot tractor trailer with moffett.
- Operated a forklift when deliveries needed to be offloaded by the driver.
- Responsible for communicating with Dispatcher regarding delivery schedules.
- Responsible for securing the load safely, as well as ensuring the daily maintenance of the delivery truck.
- Made deliveries on schedule and with great customer service.
Education
CDS -
CDL SCHOOL
Tacoma, WA01-2005
Business Management Classes -
Pierce County Community College
Steilacoom, WA01-1996
Skills
- Employee review system
- Performance management
- Owner relations
- Process optimization
- Executive relations
- Resource allocation
- Team leadership
- SAP
- Excel
- Word
- Outlook
- Gensuite
- ADP
- Paychex
Timeline
OPERATIONS MANAGER
COSENTINO N. AMERICA
10.2022 - Current
GENERAL/OPERATIONS MANAGER
Pinnacle Lumber & Plywood
03.2021 - 05.2022
DISPATCHER
Pinnacle Lumber & Plywood
01.2017 - 03.2021
YARD MANAGER
Pinnacle Lumber & Plywood
11.2015 - 01.2017
DRIVER
Pinnacle Lumber & Plywood
04.2005 - 11.2015
CDS -
CDL SCHOOL
Business Management Classes -
Pierce County Community College