Seeking a role in behavioral health, dedicated to using my skills in crisis response, communication, and community outreach to make impactful contributions to vulnerable individuals' lives, while fostering ongoing professional development.
Overview
7
7
years of professional experience
Work History
Shift Lead
Allied Universal Security
Stockton, CA
03.2021 - Current
Supported individuals experiencing homelessness for over three years under Stanislaus County contract with The Salvation Army Emergency Shelter.
Collaborated with shelter staff to provide de-escalation support during behavioral health incidents.
Conducted room checks, managed client entry/exit, and enforced program guidelines with shelter monitors.
Performed intake procedures and maintained order in communal areas to ensure safety and trauma-informed service delivery.
Responded to medical emergencies and crisis incidents while coordinating with emergency responders and documenting critical events.
Trained and mentored incoming officers on trauma-informed practices and compliance with county standards.
Maintained comprehensive site logs, wrote incident reports, and completed administrative tasks including scheduling.
Patrolled public facilities, assisted in crisis intervention, and upheld a supportive environment throughout the shelter.
Security Officer
CIS Security
Modesto, CA
06.2018 - 03.2021
Maintained a secure and therapeutic environment in medical and public service locations.
Assisted law enforcement and medical staff by providing critical observations and information during emergencies.
Resolved conflicts peacefully and guided individuals experiencing emotional distress to appropriate resources.
Documented behavioral incidents and maintained accurate records for supervisory and legal review.
Built trust with the public through daily interaction and empathetic communication.
Education
High School -
Buhach Colony High School
Atwater, CA
06.2017
Skills
Mandated Reporter Training
Strong interpersonal and verbal communication skills
De-escalation and conflict resolution
Crisis response & emergency coordination
Report writing and documentation
Valid California Driver's License
Experience supporting individuals in challenging situations
Team leadership and peer mentoring
Volunteer Experience
Junior Giants Baseball Program – Coach & Concessions
Atwater, CA | 2010 – 2020
Promoted leadership, anti-bullying, and wellness among youth participants
Progressed from player to head coach, mentoring youth in confidence, teamwork, and accountability
Managed concessions, tracked inventory, and raised over $5,000 in donations
Willie Mac Award for Coaching – Recognized for leadership and community commitment
Relevant Experience
Background supporting individuals in stressful or transitional environments
Volunteer experience with community outreach programs
Strong understanding of confidentiality and professionalism
Passion for mental health support and helping underserved populations
Coca-Cola at Universal Protection Services/Allied Universal Security ServiceCoca-Cola at Universal Protection Services/Allied Universal Security Service