Larry Tolson

Work History

SAIC

12.2022 - Current

Direct multiple projects as project manager, leading a team of 128 technicians dispersed around the country
Create project plans to fit stakeholder and customer needs and deliver within budget on desired outcomes; full accountability for project results
Define project roles and responsibilities in close collaboration with the Customer, including project scope and objectives to ensure a cross-functional understanding amongst project members
Perform project tracking through clear and concise status reports and time management reports; proactively identify potential issues and track project member progress against
Coordinated communication between internal teams, vendors, clients, and other stakeholders throughout the project lifecycle.
Oversee Tier 1, 2, and 3 level technicians, as well as mobile and printer administrators
Facilitated resolution of conflicts among team members or stakeholders.
Negotiated contracts with vendors and suppliers to secure the best prices for materials and services needed on projects.
Established relationships with external partners, clients who may provide services, products needed for successful completion of a project.
Analyzed customer feedback data to determine how it can be applied towards future projects.
Conducted risk assessments to identify potential risks and develop mitigation strategies.
Created detailed reports outlining progress and performance metrics of each project.

Acuity, Inc.

02.2022 - 12.2022

Monitoring system environment, including performing system health checks, resolving, or escalating errors appropriately.
Provide network administration support, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Perform preventative maintenance, including patching system servers, updating passwords.
Monitor Citrix site performance (site components, server to client communications)
Evaluate documented resolutions and analyze trends for ways to prevent future problems.
Deployed new hardware components to existing systems.
Advised stakeholders on technology trends that could improve overall efficiency.
Installed software updates, patches, and hotfixes as needed.

Prime Technical Services

05.2021 - 01.2022

Ensures that the architecture and design of DoD information systems are functional and secure.
Design and develop IA or IA enabled products, interface specifications, and approaches to secure the environment.
Participated in incident response activities such as forensic investigations of compromised systems or malware analysis.
Ensure that the architecture and design of DoD information systems are functional and secure
Configured intrusion detection systems and intrusion prevention systems according to best practices guidelines.

Telesis Corp

11.2015 - 01.2021

Provides technical support and guidance to client and systems areas through consulting, teaching, and publication of documentation by implementation of risk management framework (RMF).
Manages security compliance for over 20,000 users on the system.
Managed a team of 50 technicians.
Enforces policy and procedures defined by the Army Cyber STIG's and ACAS Scans to comply with NIST standards.
Provides consultation to business area management and staff at the highest security level for all aspects of end user computing applications and network-based PC/workstation systems software and hardware, including troubleshooting, repairs, network configurations, installations, and upgrades.
Managed Windows server on a daily basis as a working manager.
Active Directory maintenance: security groups, OU's, account creations, access controls, group policy and file share server.
Modified and executed PowerShell scripts for creating AD and Outlook accounts.
Monitors ticketing system queues through Remedy address any issues such as open tickets, undocumented tickets, or SLA/outstanding tickets.
Maintains the highest level of customer satisfaction by resolving all tangible problems and concerns.