Personable and reliable individual with positive and upbeat attitude. Knowledgeable about local routes and safety regulations, excelling in navigation and time management. Dedicated to providing exceptional service and ensuring smooth and comfortable ride for all passengers.
Overview
20
20
years of professional experience
Work History
Uber Driver
Uber Self Employee
01.2024 - Current
Developed strong communication skills while interacting with diverse groups of riders daily.
Responded to passenger concerns and complaints politely and professionally.
Followed company guidelines and policies when interacting with passengers.
Assisted passengers with loading and unloading luggage for enhanced customer care.
Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
Improved rider satisfaction by maintaining a clean and comfortable vehicle environment.
Assisted riders with special needs or accessibility requirements, ensuring their comfort throughout the journey.
Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
Boosted my own safety and that of my passengers by adhering strictly to traffic laws and rideshare policies.
Housing Specialist
Navajo Veteran Administration
12.2021 - 10.2023
Assisted clients in understanding housing guidelines, and policies, and explaining the application process.
Scheduling follow-up home visits to assess housing conditions and documents of all findings.
Reviewed documentation and input data into computer system to complete eligibility process.
Annually, all application are screen, review, and prioritize according the guideline.
Examine all documents that includes Homesite Lease, updated Environmental statements and other documents prior to construction of homes.
Work closely the housing contractor and monitoring the project from the beginning and to the end of the construction.
Transportation Planner
Navajo Nation Division Of Transportation
02.2008 - 12.2021
Collaborated with interdisciplinary teams to ensure efficient project execution and alignment with environmental regulations.
Conducted comprehensive assessments of transportation infrastructure to prioritize maintenance needs and allocate resources effectively.
Contributed to the development of long-range transportation plans, including bridges.
Developed successful traffic management strategies using state-of-the-art simulation software tools for accurate forecasting of impacts and data collection through traffic counts.
Influenced policy development by providing technical expertise on transportation planning issues during legislative processes.
Secured grant funding for critical transportation projects through working the State Department of Transportation.
Delivered compelling presentations to elected officials, federal and tribal agency staff, and the general public regarding complex transportation concepts in an easily understandable manner.
Facilitated stakeholder engagement, gathering feedback on proposed plans to address community needs effectively.
Conducted thorough data analysis to identify trends in ridership, infrastructure usage, and transportation demand patterns.
Community Service Coordinator
Red Mesa Chapter
01.2005 - 07.2006
Organized large-scale events that brought together diverse groups for collective problem-solving activities.
Facilitated interdepartmental collaboration on cross-functional projects related to community development initiatives and land Use Planning.
Conducted ongoing evaluations of existing programs to ensure alignment with changing community needs and priorities. The projects are as such as waterline, powerline.
Cultivated relationships with key stakeholders, chapter officials, and other leadership.
Responsible daily chapter administration government which would involves budgeting, and office management with supervision of employees.
In addition, responsible for coordination housing projects and developing po;icy manuals for each of chapter Five Management.
Office Specialist at Santa Clara County Employee Services Agency, Employee Services AgencyOffice Specialist at Santa Clara County Employee Services Agency, Employee Services Agency