Summary
Overview
Work History
Education
Skills
Personal References
Timeline
Generic

Larry Winkler

Chehalis,WA

Summary

With over 38 years of dealership experience I feel I can adapt to and respond to any circumstance that is put in front of me. I have extensive knowledge in Auto and Heavy Equipment repair. I work very well with other employees as a group or can be very independent. Organized Recon Manager with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure. Safety-oriented team player with strong attendance record.

Overview

11
11
years of professional experience

Work History

Auto Service Technician

I-5 Auto Group
04.2012 - Current
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Repaired and replaced worn and damaged components.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • G.M. Master Certified in transmission repair.

Recon Manager/Service Dispatcher

I-5 Auto Group
04.2012 - Current
  • Responsible for day-to-day shop operations and managing employees.
  • Write repair orders, build estimates, order parts, schedule work, dispatch work to technicians, help diagnose concerns when needed
  • Handle outside vendor scheduling and provide purchase orders
  • Handle Sales department A/R requests including ordering parts, scheduling appointment, paying salesman's spiffs
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Service Manager

I-5 Auto Group
04.2012 - Current
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Met with customers to discuss service needs and offer available solutions.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Coordinated with other departments to maintain streamlined and productive workflow.
  • Analyzed service reports to identify areas of improvement.
  • Developed customer loyalty programs to increase customer satisfaction.
  • NADA Service Manager Certification in 2019.

AUTO TECHNICIAN

I-5 Auto Group
04.2012 - Current
  • 5 AUTO GROUP
  • Diagnose and repair engines, transmission, drivetrain, heating and cooling system, suspension and steering systems as well as brakes and limited electrical repairs.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Tested vehicle components and systems to identify issues.
  • Repaired and replaced worn and damaged components.
  • Maintained accurate records of time and materials required to perform repairs and service.

Education

GENERAL MOTORS MASTER -

G.M. Training Center
Portland, OR
2006

CERTIFIED AUTOMATIC TRANSMISSION/TRANSAXLE -

CERIFICATE
Portland, OR
02.2002

Certificate -

General Motors University
G.M. Training Facility
1989

DIPLOMA, L.H - Diesel And Heavy Equipment Repair

L.H. BATES VO-TECH INSTITUTE
Tacoma, WA
06.1984

DIPLOMA -

Mary M. Knight High School
Matlock,WA
06.1982

Skills

  • Great organizational skills
  • Customer service
  • Dispute resolution
  • Knowledgeable in several fields
  • Resourceful
  • Labor Management
  • Maintaining accurate Files and Records
  • Maintenance and Repair Management
  • Scheduling and Coordinating
  • Long range planning

Personal References

Manny Marquez             Used Car Manager V.W. of Olympia          (360) 522-0775


Jessica Tart                       Sales Manager I-5 Dodge                              (949) 554-3091


Victoria Johnson             Parts Specialist I-5 Dodge                             (360) 580-5786


Mike Thomas                  Engineer-City of Chehalis                            (360) 790-7316


Blake Treznoski              Retired-L&E Bottling                                    (360) 880-5170

Timeline

Auto Service Technician

I-5 Auto Group
04.2012 - Current

Service Manager

I-5 Auto Group
04.2012 - Current

Recon Manager/Service Dispatcher

I-5 Auto Group
04.2012 - Current

AUTO TECHNICIAN

I-5 Auto Group
04.2012 - Current

GENERAL MOTORS MASTER -

G.M. Training Center

CERTIFIED AUTOMATIC TRANSMISSION/TRANSAXLE -

CERIFICATE

Certificate -

General Motors University

DIPLOMA, L.H - Diesel And Heavy Equipment Repair

L.H. BATES VO-TECH INSTITUTE

DIPLOMA -

Mary M. Knight High School

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