Professional in client support, skilled in resolving complex issues and enhancing customer satisfaction. Adept at effective communication, conflict resolution, and providing technical assistance. Collaborative team player focused on achieving results, with adaptability to evolving needs. Strong organizational abilities, empathy, and problem-solving skills.
*Maintain facility safety and security for all staff members and clients.
*Conducts and completes all client intakes and exits insuring accurate documentation.
*Administer medications oversight and inventory checks.
*Video monitoring of all systems.
*Responds to all alarms and medical events with First-Aid, AED and Narcan training.
* Trained in de-escalation techniques to resolve conflict resolution.
*Honorable Discharge