Larry Donell Bullock
Waldorf,MD
Summary
Accomplished Senior Lead Technician with a proven track record at Johnson Control, enhancing customer satisfaction through effective technical support and mentoring junior technicians. Expert in Bosch CCTV Systems and proficient in overseeing installation jobs. Significantly improved system performance and project completion rates. Effective leadership and technical skills that has fostered professional growth in teams and optimized operational efficiencies.
Overview
38
38
years of professional experience
Work History
Senior Lead Technician
Tricore Systems
06.2023 - Current
- Conduct system maintenance, including troubleshooting, repairs, upgrades and installations.
- Enhance system performance by troubleshooting and resolving complex technical issues.
- Repair malfunctioning components such as motherboards, processors, memory modules.
- Create reports summarizing all installation activities.
Senior Lead Technician
Johnson Control, ADT Tyco, ADT Alarm, Wells Fargo
03.1987 - 01.2023
- Improved customer satisfaction rates by providing timely and effective technical support.
- Led a team of technicians to successfully complete projects within deadline, ensuring high-quality results.
- Mentored junior technicians to foster their professional growth, sharing valuable industry insights and best practices.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Worked with diverse types of weather and ground conditions.
- Enhanced system performance by troubleshooting and resolving complex technical issues.
Education
No Degree - Electronic Engineering
Cardozo High School
Washington, DCSkills
Electronic, Programming Systems:
- DMP XR500-XR550
- Bosch CCTV Systems
- Bosch Alarm Systems
- Brivo Access Controls
- Software House Systems Identiv (Hirsch)
- Proficient In Reading Site Plans
- Overseeing installation jobs
- Servicing ADT/JCI Service Department Calls
Timeline
Senior Lead Technician
Tricore Systems
06.2023 - Current
Senior Lead Technician
Johnson Control, ADT Tyco, ADT Alarm, Wells Fargo
03.1987 - 01.2023
No Degree - Electronic Engineering
Cardozo High School
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