
Over 20 years of progressive logistics and warehouse management experience in high volume and fast paced environments with management responsibilities. Highly effective at maintaining tight timelines and keeping customers satisfied. Enthusiastic about driving operational efficiencies utilizing technology.
Qualified in data management and anomaly-based analytics. Proven success in reducing costs through effective management, strategic scheduling and streamlined operations.
• Facilitate customer order requirements and coordinate transportation of materials to ensure on time deliveries
• Ensure the swift resolution of customer issues to preserve customer loyalty while complying with company policies
• Coordinate, monitor and manage daily pickups and work schedules to maximize coverage.
• Maintain updated records of orders in physical and electronic database.
• Compile statistical reports to assess performance regarding cost per miles, empty miles and levels of service.
• Perform routine office tasks, including copying, answering telephones, file management and data entry, to keep operations at optimal levels and better serve internal and external customers.
• Assisted with the establishment of new inventory control processes for a multimillion-dollar warehouse inventory.
• Responsible for managing control measures to ensure mistakes, inaccuracies and discrepancies are addressed and resolved in a timely manner.
• Managed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
• Responsible for managing warehouse inventory and ensured inventory tracking system was updated at all times.
• Managed the performance of employees assigned to the division including selection and training.
• Monitored safety programs and procedures to ensure proper use and of warehouse equipment.
• Responsible for quality control of all incoming shipments.
• Managed vendor relationships to support supply chain and maintain product quality.
March of Dimes fundraiser for 3 years, the highest ever raised in my department.