Larryking Akere Mokom
Richmond,Texas
Summary
Friendly and reliable Customer Service Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
4
4
years of professional experience
Work History
Freelance Filmmaker
Self Employed Web
01.2024 - Current
- Captured audio and video live at 2 wedding events.
- Elevated storytelling impact by meticulously editing raw footage into polished final products using industry-standard software.
- Attracted new clients through word-of-mouth recommendations and a strong online portfolio showcasing past work.
Customer Service Cashier
DOVV Cameroon
09.2022 - 11.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
Bookseller
Channel Bookstore
07.2022 - 08.2022
- Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
- Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
- Maximized store efficiency by cross-training in multiple departments, allowing for seamless shift coverage and reduced downtime.
- Assisted customers in locating desired titles, resulting in repeat business and positive feedback.
- Assisted customers with locating books and other materials in store.
- Maintained well-stocked inventory of books, magazines and literary merchandise for customer needs.
- Provided exceptional customer service through active listening, addressing concerns promptly and professionally.
- Contributed to a welcoming store atmosphere by engaging with customers and sharing personal insights on various titles.
Poultry Farmer
AGRO Salvation Farm
06.2020 - 08.2020
- Handled customer inquiries professionally regarding product availability, pricing information, or other related concerns.
- Trained new employees on safe handling procedures for chickens to minimize stress during transport or routine tasks.
- Maintained proper chicken house temperature and ventilation.
- Monitored flock for signs of disease or physical distress and culled infirm individuals.
- Loaded poultry on trucks for transfer to processing plants.
- Fed and watered up to 1000 chickens, ducks and other poultry species daily.
- Improved poultry farm efficiency by implementing advanced farming techniques and technologies.
Education
Associate of Science in Computer Science - Computer Science
Houston Community College
Houston, TX08.2024
Skills
- Customer Service
- Active Listening
- Critical Thinking
- Microsoft Excel
- Call center experience
- Customer Relations
- Problem-solving abilities
- Computer Proficiency
- Work Planning and Prioritization
- Teamwork and Collaboration
- Microsoft Outlook
- Payment Processing
Languages
French
Professional Working
English
Professional Working
Timeline
Freelance Filmmaker
Self Employed Web
01.2024 - Current
Customer Service Cashier
DOVV Cameroon
09.2022 - 11.2022
Bookseller
Channel Bookstore
07.2022 - 08.2022
Poultry Farmer
AGRO Salvation Farm
06.2020 - 08.2020
Associate of Science in Computer Science - Computer Science
Houston Community College
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