Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Larry K. Kinney II

Larry K. Kinney II

Middletown,CT

Summary

Results-driven professional with extensive experience in graphic design, customer service, and security systems. Proven ability to deliver high-quality work and maintain excellent client relationships. Skilled in using Adobe Photoshop and Illustrator for creative projects. Seeking a full-time role that leverages strong interpersonal and technical skills to contribute to team success.

Overview

22
22
years of professional experience
2
2
Certification

Work History

STAFF SERVICES

ASRC Federal Field Services
Plum Island, NY
01.2024 - 06.2025
  • Maintain cleanliness and inspect condition of main office facility.
  • Complete assigned duties in a timely manner.
  • Provide excellent customer service.
  • Worked effectively in fast-paced environments.
  • Paid attention to detail while completing assignments.
  • Identified issues, analyzed information and provided solutions to problems.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Applied effective time management techniques to meet tight deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.

TOOL ROOM CLERK

Jarvis Products
Middletown, CT
01.2020 - 01.2021
  • Short-term employment after transitioning from Florida to Connecticut.

GRAPHIC DESIGNER/SALES

Computer Signs
Old Saybrook, CT
01.2021 - 11.2023
  • Designed signs and graphics using Adobe Illustrator as the primary program.
  • Worked with phone-in, walk-in and sales lead customers from initial visit, to design, production and fulfillment of their sign needs. Always with a friendly, professional and efficient manner.
  • Full correspondence with both phone and email of quotes/invoices and design proofs including the processing of deposit and final payments.
  • Strived to always be fast and detail oriented in the quality and workflow of all jobs.
  • Met with customers to present mockups and collect information for adjustments.
  • Developed creative design for print materials, brochures, banners, and signs.
  • Completed final touches for projects such as images sizes and font selection.
  • Created digital image files for use in digital and traditional printing methods.
  • Conceptualized creative designs for print materials, banners, and signs.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Completed final touches for projects before rollout.
  • Employed design fundamentals when selecting typography, composition, layout, and color in design work.
  • Utilized typography techniques to create compelling designs.
  • Worked with clients to gather and define requirements, establish scopes, and manage project milestones.
  • Implemented feedback and suggestions from clients to improve designs.
  • Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
  • Collaborated with other designers to create visually appealing graphics for range of print and digital media.
  • Created original artwork for range of print, web and video projects.
  • Applied color theory and composition techniques to construct appealing designs.
  • Developed innovative designs for variety of clients in graphic design industry.
  • Created logos, illustrations and typography for various organizations.

GRAPHIC DESIGN/SALES

Auto Trim Design & Signs
Bradenton, FL
08.2017 - 11.2019
  • Assisted customers with the creation of custom graphics for their various needs.
  • Worked with private, professional and municipal offices in the creation and production to fit their specific needs of signs, decals & vehicle graphics.
  • Provided a high level of accuracy and quality of custom products.
  • Required high level of filing and maintaining of customer records and documents.
  • Communicated with customers face-to-face, via email and phone providing estimates, invoices and proofs of art work.
  • Very meticulous, detail oriented in the organizing of my personal work flow and files to ensure all deadlines are met.
  • Strengthened communication skills through regular interactions with others.
  • Resolved problems, improved operations and provided exceptional service.
  • Proven ability to learn quickly and adapt to new situations.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Applied effective time management techniques to meet tight deadlines.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Skilled at working independently and collaboratively in a team environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Self-motivated, with a strong sense of personal responsibility.

SECURITY SYSTEMS ADMINISTRATOR

IMG Academy
Bradenton, FL
05.2013 - 08.2017
  • Coordinated the installation, maintenance/repair and operation of the entire facility security system that included access control, CCTV cameras, security gates and fencing.
  • Installed and repaired electronic door locks, security cameras.
  • Developed and maintained the system and processes for facility building/room usage reservations.
  • Was the go-to person for special access control requests.
  • Required a highly organized record keeping/filing and a high level of communication via phone and email correspondence.
  • Coordinated with third-party security information and event management (SIEM) providers to maintain protections and predict threats.

LOSS PREVENTION/RESIDENTIAL CONCIERGE

The Ritz-Carlton Hotel Company
Sarasota, FL
11.2003 - 05.2013
  • Provided the highest level of customer service in a high-end hospitality environment.
  • Was responsible as part of a team to ensure the safety and security of all guests/customers at all times along with the prevention of loss that could affect the company and patrons alike.
  • Did department work flow scheduling to fit the needs of constantly changing business demands. Also, trained and mentored new employees.
  • Created a new training manual and processes.
  • Revised and updated daily processes to make a more efficient department.
  • Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
  • Greeted guests upon arrival by providing warm welcome.
  • Maintained high level of professionalism and discretion when dealing with guests.
  • Provided accurate information regarding local attractions, restaurants and activities.
  • Assisted guests with variety of services and local attraction information.
  • Handled customer complaints to satisfy and retain guests.
  • Upheld hotel policies and procedures by providing high level of customer service.
  • Scheduled and confirmed restaurant reservations for guests.

Education

Diploma -

Stephen Decatur High School, Decatur, IL
Graduated

Art - Design

Richland Community College, Decatur, IL

Microsoft Office -

Suncoast Technical College, Sarasota, FL
Course Completed

Skills

  • Customer service
  • Graphic design
  • Project management
  • Communication skills
  • Problem solving
  • Process improvement
  • Written communication
  • Organizational skills
  • Multitasking Abilities
  • Basic math
  • Microsoft Word
  • Data entry
  • Leadership
  • Relationship building
  • Verbal communication
  • Troubleshooting
  • Research
  • Recordkeeping
  • Project planning
  • Microsoft office
  • PPE compliance

Certification

  • OSHA-10 Certified, 2024
  • Certified Lodging Security Officer (CLSO), American Hotel & Lodging Educational Institute, 2003

Accomplishments

· Employee of the Quarter, The Ritz-Carlton Hotel Company, 2010

· Employee of the Year Winner, The Ritz-Carlton Hotel Company, 2010

· Notable mention in the book 'What's The Secret: To Providing a World Class Customer Experience', John DiJulius III, pg 126

References

References available upon request.

Timeline

STAFF SERVICES - ASRC Federal Field Services
01.2024 - 06.2025
GRAPHIC DESIGNER/SALES - Computer Signs
01.2021 - 11.2023
TOOL ROOM CLERK - Jarvis Products
01.2020 - 01.2021
GRAPHIC DESIGN/SALES - Auto Trim Design & Signs
08.2017 - 11.2019
SECURITY SYSTEMS ADMINISTRATOR - IMG Academy
05.2013 - 08.2017
LOSS PREVENTION/RESIDENTIAL CONCIERGE - The Ritz-Carlton Hotel Company
11.2003 - 05.2013
Stephen Decatur High School - Diploma,
Richland Community College - Art, Design
Suncoast Technical College - Microsoft Office,

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