Larryon Johnson
Calumet City,IL
Summary
Highly skilled and results-driven IT Professional with over5 years of experience in managing and optimizing complex database environments such as Oracle SQL Developer, Oracle Express11g, Apex, MySQL and Microsoft SQL Server. Possessing a strong understanding of database architecture, administration, and performance tuning. Successfully implemented and maintained database systems that meet the highest standards of reliability, security, and efficiency. Excels at driving projects and has experience handling budgets of more than $2 million.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Microsoft CRM Database Administrator / Enterprise Architect
Cook County - Juvenile Temporary Detention Center
12.2019 - Current
- Review, analyze, and modify the programming systems including encoding, testing and debugging to support JTDC’s Resident and Management Information System (RMIS), housing50k+ records, and training applications
- Administer and support Microsoft Dynamic CRM (DXC Offender360 (RMIS)), and Guardian RFID systems
- Analyze problems and communication with end users to assess needs, define, determine and execute optimum solutions
- Create training documentation for end users and technical staff
- Increase efficiency of RMIS for end users by95%
- Plan and schedule Dynamics365 roll outs, releases and upgrades
- Lead projects and collaborates with procurement to finalize $500k - $3 million budgeted contracts
- Integrate data into the Microsoft Dynamics CRM system
- Collaborate with the RMIS, LMS vendor and JTDC staff defines business requirements to develop and implement solutions
- Prepare requirements, specifications, and design documents
- Perform Dynamics365 Application/Report server/cloud backups daily
- Create/Modify stored procedures within SQL Server
IT Support Analyst
Chicago Housing Authority
03.2019 - 12.2019
- Function as the key contact for all requests from a broad range of users for technical support at a CHA and remote sites
- Provide consultation and support; communicates effectively to convey complex technical information
- Analyze and resolve computer hardware, software and network issues, repairs user workstations, modifies configurations, replaces faulty components and rebuilds complete systems on a variety of platforms
- Develop organizational units in Active Directory (AD) and managed user security with group policies
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Respond to requests for technical assistance in person, via phone, chat or email.
- Troubleshoot and resolve 50+ tickets a day in CHA tailored ticketing system
Technology Coordinator II & Help Desk
Board of Education Chicago/Juvenile Detention Center
09.2018 - 03.2019
- Lead professional development at district and school levels that demonstrates mastery in both instructional best practices and educational technology incorporation
- Utilize data to analyze the current state of Sheridan's educational technology and craft actionable solutions for growth and innovation
- Cultivate and maintain positive working relationships with and among the school staff and community
- Aid with ticketing configuration plan deployment of: pc’s, software, set up of printers, projection devices, and monitors for instructional purposes
- Contribute in the development and implementation of professional development opportunities for administrators, staff and students
Education
Master of Science - Software Engineering
Loyola University
Chicago, IL12.2025
B.S. - Computer Science
Southern Illinois University, Carbondale
Carbondale, IL05.2018
Skills
- Java
- SQL & PL/SQL
- JQuery
- HTML
- CSS
- Microsoft Azure
- JavaScript
- Dynamics365
- C#
- Python
Certification
Azure 104
Timeline
Senior Microsoft CRM Database Administrator / Enterprise Architect
Cook County - Juvenile Temporary Detention Center
12.2019 - Current
IT Support Analyst
Chicago Housing Authority
03.2019 - 12.2019
Technology Coordinator II & Help Desk
Board of Education Chicago/Juvenile Detention Center
09.2018 - 03.2019
B.S. - Computer Science
Southern Illinois University, Carbondale
Azure 104
Master of Science - Software Engineering
Loyola University
Similar Profiles
Vanessa McCain-MasonVanessa McCain-Mason
Director of Foodservices at Cook County Juvenile Temporary Detention CenterDirector of Foodservices at Cook County Juvenile Temporary Detention Center
Roshanda HumphreyRoshanda Humphrey
Assistant Team Leader at Cook County Juvenile Detention CenterAssistant Team Leader at Cook County Juvenile Detention Center
Erica ShelbyErica Shelby
Environmental Services Custodian at Cook County Juvenile Detention CenterEnvironmental Services Custodian at Cook County Juvenile Detention Center