Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Larry "Trai" Crook

Thornton,CO

Summary

I am a business and marketing graduate with experience in team leadership, production goals, decision making, customer relations, communication skills, and data analyst. I have a competitive spirit that I bring to every aspect of my life as i spent the majority of my life playing competitive sports. I enjoy facing new challenges as it gives opportunities to grow my knowledge and skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Hunting Outfitter/Task Force

Cabela's
Thornton, CO
10.2022 - Current
  • Use of analytic skills to run operations for the majority of products in the hunting department.
  • Greet each customer and offer assistance in finding requested items, helping boost customer satisfaction and retention.
  • Use product knowledge to suggest items to match client needs.
  • Arrange merchandise for display to highlight new styles, attract customers and enhance sale.
  • Assist customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Answer questions about current promotions and resolved issues according to store policies.
  • Assist with conducting merchandise stock counts and reported discrepancies to supervisor.
  • Perform floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Answer phone calls from customers to answer all of their questions.

Office Associate

OPEN & CLOSED GARAGE DOORS
Eastlake, CO
01.2020 - Current
  • Created a marketing strategy to target residential clients through community events.
  • Collect payments, issue receipts and update accounts to reflect new financial balances.
  • Update financial, customer and business records in company databases to stay update.
  • Check office supply levels, anticipate needs and place orders for appropriate stock levels.
  • Maintain positive working relationship with fellow staff and management.
  • Encourage and improve cross-department internal communication.
  • Documented findings from analysis projects in a clear and concise manner that can be easily understood by non-technical audiences.

Operations Lead

Colorado Towel and Tissue
Federal Heights, CO
10.2017 - 08.2023
  • Made sure that all products would be completed on time and in order
  • Created plans that helped not only get the products done, but shortened the time in which it took.
  • Supervised production efforts and completed various quality control procedures.
  • Trained, mentored and motivated employees to maximize team productivity.
  • Oversaw implementation of procedures, goals and objectives within operations.
  • Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.

Education

Bachelor of Science - Business Management Emphasis in Marketing

Colorado State University - Global
Colorado
09.2021

Skills

  • Display Setup
  • Stocking and Receiving
  • Customer Needs Assessment
  • Product Recommendations
  • Analytical Skills
  • Store Opening and Closing
  • Operations
  • Project Planning
  • Warehouse Operations
  • Staff Supervision
  • Quantitative Skills
  • Improvement Plan Knowledge
  • Accounts Payable and Receivable
  • Verbal and Written Communication
  • Prioritizing Work
  • QuickBooks Expert
  • Positive Attitude
  • Information Confidentiality

Certification

  • Google Data Analytics by Google on Coursera. Certificate earned at July 28, 2024

Timeline

Hunting Outfitter/Task Force

Cabela's
10.2022 - Current

Office Associate

OPEN & CLOSED GARAGE DOORS
01.2020 - Current

Operations Lead

Colorado Towel and Tissue
10.2017 - 08.2023

Bachelor of Science - Business Management Emphasis in Marketing

Colorado State University - Global

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Larry "Trai" Crook