Summary
Overview
Work History
Education
Skills
Timeline
Generic

Larson Firth

Meridian,ID

Summary

Highly skilled Residential House Cleaner with background in providing top-notch cleaning services to clients. Known for consistently maintaining cleanliness and orderliness of residential spaces while adhering to safety protocols. Possess strong organizational skills, ability to work independently, and knack for customer service. In previous roles, contribution led to improved client satisfaction scores and repeat business.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings.

Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers.

Excellent relationship-building, communication and multitasking abilities. Experienced professional with a strong background in technology-related roles.

Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Efficient Personal Assistant known for high productivity and task completion. Specialize in time management, confidential document handling, and advanced scheduling techniques. Excel in communication, problem-solving, and adaptability, ensuring seamless support and workplace efficiency.

Overview

17
17
years of professional experience

Work History

Residential House Cleaner

owner and Operator
Boise, ID
02.2017 - Current
  • Responded promptly to customer requests for additional cleaning services.
  • Planned and scheduled regular cleaning services for common areas within the facility.
  • Responded promptly to customer requests for cleaning services.
  • Performed cleaning services in accordance with established standards and procedures.
  • Provided daily cleaning services, including sweeping, mopping, vacuuming and dusting.
  • Coordinated move-ins and move-outs of tenants by scheduling inspections and cleaning services as needed.

Residential House Cleaner

Peggy Beer
Boise, ID
11.2015 - 02.2017
  • Organized and managed staff of cleaners, assigning tasks and monitoring performance.
  • Trained new employees on safety protocols, proper use of chemicals and equipment, and other cleaning procedures.
  • Resolved customer complaints concerning cleanliness or service issues promptly and professionally.
  • Provided feedback to cleaners based on inspection results or customer comments.
  • Established quality control measures to ensure that work is completed according to standards set forth by the company.

Processing and Personal Info

SBWCC
Boise, ID
06.2011 - 11.2014
  • Performed calendar management and scheduling of appointments for the executive.
  • Prepared documents such as reports, presentations, agendas, and correspondence.
  • Monitored deadlines for tasks assigned to staff members on behalf of the executive team.
  • Sorted mail received daily for distribution throughout the office.
  • Scanned documents into electronic format for storage in a secure database system.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Managed and prioritized daily schedules, ensuring efficient allocation of executive's time.
  • Handled confidential documents and communications with discretion, safeguarding sensitive information.
  • Facilitated smooth internal and external communication, acting as the first point of contact for the executive.
  • Followed standard infection control protocols to avoid illness or contamination.
  • Reported major concerns or deterioration in client's mental or physical condition to supervisor immediately.

Customer Service Sales Representative

All American Publishing
Boise, Idaho
01.2008 - 12.2010
  • Answered incoming customer calls regarding product questions, sales inquiries, and complaints.
  • Resolved customer service issues in a timely manner.
  • Performed follow-up calls to confirm customer satisfaction with product or service received.
  • Provided feedback from customers to management regarding service failures or customer concerns.
  • Processed orders, forms, applications, and requests.
  • Identified customer needs by asking questions and advising on best solutions.
  • Listened to customer needs to identify and recommend best products and services.

Education

GED -

CWI
Boise, ID
02-2013

Skills

  • Efficient time management
  • Appliance maintenance
  • Proper chemical handling
  • Residential Cleaning
  • Safe cleaning with chemicals
  • Customer Service
  • Hospitality background
  • Complex Problem-Solving
  • Quality Assurance
  • Customer Needs Assessment
  • Customer Education
  • Business growth and retention
  • Incoming Call Management
  • Customer Complaint Resolution
  • Appointment Scheduling
  • Account Management
  • Upselling

Timeline

Residential House Cleaner

owner and Operator
02.2017 - Current

Residential House Cleaner

Peggy Beer
11.2015 - 02.2017

Processing and Personal Info

SBWCC
06.2011 - 11.2014

Customer Service Sales Representative

All American Publishing
01.2008 - 12.2010

GED -

CWI
Larson Firth