Lartice Jones

Dynamic professional with a proven track record at Senior Lifetime Advocate, adept in customer service and CRM software. Excelled in enhancing customer satisfaction through efficient scheduling and problem-solving. Achieved significant client retention by offering personalized solutions and managing financial transactions with attention to detail. Skilled in time management and maintaining composure under pressure, driving productivity and client engagement.

Dear Hiring Manager, I am writing to express my interest in the Customer Service Specialist position. With over 10 years of experience in customer service roles, including my recent position as a Member Service Representative at Senior Lifetime Advocate, I am eager to bring my expertise to your team. During my tenure at Senior Lifetime Advocate, I have honed essential skills such as problem-solving, effective communication, and proficiency in CRM software, all of which are crucial for excelling in customer service roles. My approach is always solution-oriented, and I pride myself on my attention to detail and excellent time management abilities. I am confident that my background and skills equip me to make a significant impact at your organization. I am enthusiastic about the opportunity to contribute to and grow with your team. Thank you for considering my application. I look forward to the possibility of discussing my application in further detail., Yours faithfully