Larysa Smith
Hamilton,NJ
Summary
Experienced pediatric manager known for delivering exceptional support and operational assistance to support staff through collaboration and innovation. Diplomatic communicator and self-motivated leader with decisive decision-making skills to manage critical priorities. Proficient in project management, communication, payroll, and building strong relationships to deliver effective solutions.
Overview
12
12
years of professional experience
Work History
Pediatric Manager
Robert Wood Johnson Barnabas Health
01.2023 - 01.2024
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Generated cost savings exceeding $1.5 million by implementing effective billing procedures for pediatrics.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Provided leadership during times of organizational change or crisis situations.
- Managed all payroll functions, including salary audits and creation of personal employee checks while addressing any payroll related questions.
- Led team compliance training and development efforts.
Pediatric Patient Navigator
Robert Wood Johnson Barnabas Health
01.2022 - 01.2023
- Achieved accelerated growth of primary care network
- Changed referral patterns across multiple practices.
- Achieved a 61% increase in new patient visits, accompanied by a significant rise of 167% in all visit types and a notable improvement of 40% in types of referrals.
- Revamped website and created a comprehensive Directory of services, applying effective marketing techniques.
- Provided assistance to patients and families with navigating the health care system.
- Identified and coordinated resources for patient needs, including referrals to community services.
- Collaborated with medical professionals to ensure timely access to appropriate services.
- Assisted in scheduling appointments, tests, and procedures for patients.
- Monitored patient progress through follow-up calls and visits.
Administrative Assistant
Robert Wood Johnson University Hospital
01.2012 - 01.2022
- Demonstrated strong interpersonal skills by engaging positively with diverse patient populations while maintaining effective communication
- Managed all aspects of patient admissions, including admission, discharge, and transfers to ensure a smooth patient journey.
- Expertise in computer and phone utilization, inclusive of appointment scheduling, data entry, report retrieval, documentation of notes, and digital phone transfers to physicians, nursing staff, other healthcare personnel, and departments.
- Manage all patient information in a secure manner, comply with and reinforce policies and procedures, and ensure that infection control guidelines and hospital policy are maintained and utilized.
Education
Bachelor of Arts - Criminal Justice with a Concentration in Psychology
Fairleigh Dickinson University
Teaneck, NJ05.2022
Skills
- Payroll Management (ADP)
- Advanced Management Scheduler (ADP)
- Microsoft Office (Word, Excel, PowerPoint)
- Exceptional organizational skills
- Detail and process oriented; Project management
- Ethical, dependable, takes initiative
- Problem solver; team player
- Proactive customer care
- Data analysis and reporting; insights
- Strong written and oral communication
- Ability to handle confidential & sensitive material with appropriate discretion
- Time Management
- Proficient in medical terminology
- Collaborative; builds & maintains relationships
- Budget and inventory management
- EPIC Superuser
- Professional and Hospital billing
- Strategic Planning
- Salesforce Management
Activities
- Community partner through PTA leadership roles
- Support youth sports teams and classroom through coach/teacher support
- Fundraising for local youth schools and church
Timeline
Pediatric Manager
Robert Wood Johnson Barnabas Health
01.2023 - 01.2024
Pediatric Patient Navigator
Robert Wood Johnson Barnabas Health
01.2022 - 01.2023
Administrative Assistant
Robert Wood Johnson University Hospital
01.2012 - 01.2022
Bachelor of Arts - Criminal Justice with a Concentration in Psychology
Fairleigh Dickinson University
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