Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laryssa Gutierrez-Maestas

Manteca,CA

Summary

Driven to excel in customer engagement and relationship building, I leveraged my active listening and problem-solving skills at AIP, Inc to significantly enhance support for The Nature Conservancy. My experience spans sales, security, and food service, consistently improving customer satisfaction and operational efficiency, showcasing my ability to multitask and maintain high standards of food safety and sanitation.

Overview

3
3
years of professional experience

Work History

Salesperson

AIP, Inc
San Jose, CA
01.2024 - 03.2024

Face to face sales & marketing for nonprofits and charities. We worked with the nonprofits and charities to help the world become a better place. I have worked with the charity called The Nature Conservancy and I would get people to understand that their help would make a better world with my verbal and communication skills, this job required me to talk to random people and have a lot of customer service and to be okay if people ignored me, didn’t wanna talk to me, cut me off, etc… This job gave me so much more social skills and I feel way more comfortable talking to people in person face to face even if they didn’t want to support the charity.

During this job we were traveling all around the Bay Area going to city to city and town to town and would set up outside, encouraging people to talk & listen to us especially help out the cause. I have gained a lot of experience, knowledge, and skills within this sales & marketing job.

Security Guard

Securitas Security Services USA
Lathrop, CA
10.2023 - 01.2024
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Volunteer

    Homeless Shelter
    Modesto, CA
    10.2023 - 01.2024
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Warehouse Worker

    Amazon
    Tracy, CA
    01.2023 - 10.2023
    • Consistently lifted materials weighing as much as Number pounds.
    • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
    • Reduced order processing times with streamlined picking, packing, and shipping procedures.

    Associate and Assistant Manager

    McDonald's
    Manteca, CA
    09.2021 - 01.2023
    • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
    • Developed and implemented strategies to increase customer satisfaction and engagement.
    • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
    • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
    • Open and closed restaurant
    • Count till, make new tills
    • Satisfy the unsatisfied

    Associate

    Domino's Pizza
    Lathrop, CA
    04.2021 - 09.2021
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Associate

    Round Table Pizza, Inc
    Lathrop, CA
    11.2020 - 04.2021
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Education

    Medical Assisting

    Carrington College
    Stockton, CA

    East Union High School
    Manteca, CA
    05.2022

    Skills

    Customer care

    Relationship Building

    Customer Relationship Building

    Customer Engagement

    Social selling

    Cash Handling

    Active Listening

    Problem-Solving

    Processing payments

    Food safety and sanitation

    Multitasking

    Multitasking Abilities

    Timeline

    Salesperson

    AIP, Inc
    01.2024 - 03.2024

    Security Guard

    Securitas Security Services USA
    10.2023 - 01.2024

    Volunteer

    Homeless Shelter
    10.2023 - 01.2024

    Warehouse Worker

    Amazon
    01.2023 - 10.2023

    Associate and Assistant Manager

    McDonald's
    09.2021 - 01.2023

    Associate

    Domino's Pizza
    04.2021 - 09.2021

    Associate

    Round Table Pizza, Inc
    11.2020 - 04.2021

    Medical Assisting

    Carrington College

    East Union High School
    Laryssa Gutierrez-Maestas