Laryssa Ortiz
Santa Ana,CA
Summary
Enthusiastic and personable food service professional with four years of experience in high-volume, customer-facing roles. Proven ability to deliver exceptional service, manage multiple priorities, and contribute to a positive team dynamic. Eager to bring a positive attitude, strong work ethic, and guest-focused approach to the Hooters team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician
Hoag Hospital Newport Beach
Newport Beach, California
03.2023 - Current
- Remain calm in stressful situations, and provide help wherever I'm needed
- Feeling comfortable working in a fast-paced, high-pressure environment, assisting with patient assessment, emergency medical care, and various procedures.
- Maintained cleanliness and readiness of medical supplies and equipment.
ER Registration Representative
Hoag Memorial Hospital Presbyterian
Irvine, CA
06.2021 - 03.2023
- Updating patients demographics, insurance, and collecting copays
- Ability to manage multiple tasks while remaining adaptable and flexible
- Facilitates the arrival process for patients, and continues to monitor patient queues to insure timely registration processing
- Follows established HIPAA protocols for proper patient look-up
GUEST SCREENER
Hoag Memorial Hospital Presbyterian
Irvine, CA
05.2021 - 06.2021
- I act as the first point of contact for guests at the entrance of all locations at Disneyland
- This role requires me to take temperatures all while providing great customer service
SHIFT MANAGER
Pizza Hut
Santa Ana, CA
01.2019 - 05.2021
- As a shift manager, I am trained to perform all of the duties performed by crew members.
- Process customer payments quickly and accurately.
- Prepare and serve the food.
- In addition to that, I also take responsibility for directing the daily operations of the restaurant in the absence of my general manager.
- Manage the bar, and serve beer.
Education
Bachelor of Science - Nursing
Santa Ana College
Santa Ana, CASkills
- Ability to work under pressure
- Team-oriented personality
- Active listening
- Leadership
- Positive attitude
- Bilingual
Certification
- Emergency Medical Technician
- CPR Certified
Timeline
Emergency Medical Technician
Hoag Hospital Newport Beach
03.2023 - Current
ER Registration Representative
Hoag Memorial Hospital Presbyterian
06.2021 - 03.2023
GUEST SCREENER
Hoag Memorial Hospital Presbyterian
05.2021 - 06.2021
SHIFT MANAGER
Pizza Hut
01.2019 - 05.2021
Bachelor of Science - Nursing
Santa Ana College
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