Laryssa Snead
Faber,VA
Summary
Knowledgeable Access Associate with solid experience in managing patient access and registration processes. Successfully streamlined workflows and improved patient satisfaction through effective communication and problem-solving. Demonstrated proficiency in handling high-volume environments and utilizing healthcare software.
Overview
6
6
years of professional experience
Work History
Senior Orthopedic Access Associate
UVA Medical Center
Charlottesville, VA
01.2025 - Current
- Manage complex patient scheduling, including overbooked appointments and provider-specific preferences
- Coordinate and track patients across multiple specialties: sports medicine, trauma/pediatrics, oncology, joints, spine, foot & ankle, and hand
- Utilize electronic medical systems including Epic, Workday, Genesis, Outlook, and Teams
- Handle MyChart messages, telephone encounters, staff communications, and patient chart documentation
- Process FMLA and other medical paperwork; manage faxing and RHIM documentation
- Monitor and manage work queues (radiology, musculoskeletal, PMR EMG, scheduler review)
- Maintain waitlists, no-show lists, and send follow-up letters
- Perform registration and end-of-day (EOD) processes, including reconciliation and reporting
- Troubleshoot scheduling conflicts and advocate for patient needs with providers and staff
- Maintain downtime procedures (red book) and ensure continuity of operations
Airbnb Cleaner
Be Still Getaways
Nelson County, VA
08.2024 - Current
- Clean, sanitize, and stage rental properties for incoming guests
- Ensure high standards of presentation and guest readiness
Cashier
Scratch Kitchen
Afton, VA
10.2021 - 11.2024
- Served as primary customer contact, taking and fulfilling food and drink orders
- Processed transactions accurately (cash, credit, check) and balanced cash drawers
- Trained new employees and supported daily operations
- Assisted with food prep, order running, and opening/closing procedures
Daycare Teacher
KinderCare Learning Centers
Charlottesville, VA
04.2023 - 11.2023
- Provided daily care, supervision, and early childhood education activities
- Communicated with parents and supported children’s development
Personal Care Assistant (PCA)
English Meadows Senior Living
Crozet, VA
11.2022 - 04.2023
- Assisted residents with daily living activities, hygiene, and mobility
- Maintained clean and safe living environments
Pack Tech / PMO
McKee Foods Corporation
Stuarts Draft, VA
12.2021 - 04.2022
- Operated packaging lines, inspected product quality, and ensured safety compliance
- Performed physically demanding tasks including lifting, palletizing, and equipment operation
Rural Carrier Associate (RCA)
United States Postal Service
Afton, VA
05.2021 - 11.2021
- Delivered mail and packages, obtained signatures, and operated postal vehicles
- Sorted and processed mail accurately
Room Manager / Dietary Aide
Morningside of Charlottesville
Charlottesville, VA
02.2020 - 05.2021
- Supervised dining staff and ensured food safety compliance
- Assisted residents with meals and maintained dining operations
Education
High School Diploma -
Penn Foster
01-2020
Skills
- Friendly and outgoing
- Multitasking and organization
- Time Management
- Team collaboration
- HIPAA compliance
- Customer follow-up
- Verbal and written communication
- Patient check-in
- Electronic health records
- Relationship building
- Phone and email etiquette
- Patient registration
- Insurance verification
- Medical terminology
- Appointment scheduling
- Policy understanding
Timeline
Senior Orthopedic Access Associate
UVA Medical Center
01.2025 - Current
Airbnb Cleaner
Be Still Getaways
08.2024 - Current
Daycare Teacher
KinderCare Learning Centers
04.2023 - 11.2023
Personal Care Assistant (PCA)
English Meadows Senior Living
11.2022 - 04.2023
Pack Tech / PMO
McKee Foods Corporation
12.2021 - 04.2022
Cashier
Scratch Kitchen
10.2021 - 11.2024
Rural Carrier Associate (RCA)
United States Postal Service
05.2021 - 11.2021
Room Manager / Dietary Aide
Morningside of Charlottesville
02.2020 - 05.2021
High School Diploma -
Penn Foster
Further Education
I am currently pursuing my Associates Degree in Radiology at Piedmont Virginia Community College.