Lasandra Johnson

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Generated repeat business through exceptional customer service.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Strengthened team morale and cooperation by assisting coworkers during peak hours.

• Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
• Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
• Maintained a safe working environment by following food safety guidelines and proper equipment usage.
• Excelled under pressure during peak service hours, maintaining accuracy and speed throughout meal rushes.
• Collaborated with other cooks for seamless teamwork, ensuring timely and accurate order fulfillment.
• Coordinated food preparation and timed completion to allow prompt serving of tasty, plentiful and nutritious food at correct temperature to valued customers.
• Upheld high standards of food quality by regularly inspecting ingredients for freshness and discarding any subpar items.
• Enhanced food quality by adhering to proper preparation techniques and maintaining a clean work area.
• Improved overall kitchen workflow by multitasking effectively and anticipating needs of fellow staff members.
• Contributed to positive team morale with strong communication skills and a collaborative attitude during busy shifts.
• Participated in continuous learning opportunities to stay current on industry trends and enhance professional skill set as a Food Prep Cook.
• Set up Number line stations with proper tools and products, quality-checked foods and maintained line equipment.
• Developed excellent knife skills for efficient food preparation while upholding safety standards within the kitchen environment.
• Reduced food waste through careful inventory management, storage, and rotation practices.
• Served attractive, appetizing meals and deployed proven tasting techniques to confirm quality, taste and palatability prior to service.
• Trained new employees in food preparation techniques, kitchen protocols, and sanitation standards to ensure consistency across the team.
• Supported culinary team by assisting with daily prep tasks such as chopping vegetables, marinating meats, or preparing sauces from scratch when needed.
• Increased customer satisfaction by consistently delivering visually appealing and delicious dishes.
• Prepared Number different meats, seafood, poultry and vegetables in broilers, ovens, grills and fryers according to restaurant recipes and customer requests.
• Streamlined kitchen operations for improved efficiency through effective time management and organization skills.
• Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
• Followed orders from head chef to establish productive and timely preparation of meals.
• Trained and assisted new kitchen staff members.
• Maintained food safety and sanitation standards.
• Measured, weighed, and mixed appropriate ingredients according to recipe directions.
• Kept kitchen clean and organized by performing daily maintenance tasks.
• Monitored food quality and presentation to maintain high standards.
• Prepared and served various food items in fast-paced Type environment.
• Measured and mixed ingredients according to precise recipes for best results.
• Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
• Followed strict standards for food handling and safety, minimizing risks to customers.
• Managed opening and closing shift kitchen tasks.
• Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
• Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
• Adjusted recipes based on ingredient availability or customer request.

Dish and dine

Prep all required food

Clean store

DO order preparing

Front line runner

Cashier

Put food truck away

Labeling of products

FIFO

Catering