Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaSanta Brown

Georgetown,SC

Summary

Hardworking Environmental Services Housekeeper with background in medical housekeeping services and strong work ethic. Managed housekeeping team in large hospital complex for Number years. Excellent communications skills and high cleanliness standards leading to outstanding results.

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.

Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

7
7
years of professional experience

Work History

Environmental Services Housekeeper

Sedexo
10.2022 - Current
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
  • Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Interacted with hospital staff, patients and families to demonstrate good customer service techniques.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Practiced established infection control methods to reduce risks to patients, families and medical staff.

Picker Packer

Ross Distribution Warehouse
03.2022 - 08.2022
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
  • Checked packing slips and other documentation to appropriately box items requested by clientele.
  • Checked inventory and selected products from specific locations based upon availability.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Entered package information into company's computer system.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Directed weekly product cycle counts and corrected errors in warehouse inventory system.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Printed labels, packaged boxes and loaded into outbound containers.
  • Removed items from shelves or storage bins and scanned tags.
  • Inspected products before shipment and upon arrival to maintain best-in-class service quality and high standards of customer service.

Technical Support Representative

Time Warner Cable
04.2020 - 11.2021
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.
  • Translated complex technical issues into digestible language for non-technical users.
  • Assisted customers with product selection based on stated needs, proposed use and budget.
  • Used ticketing systems to manage and process support actions and requests.
  • Documented transactions and support interactions in system for future reference and addition to knowledge base.
  • Submitted service tickets for equipment maintenance requests.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular and Type.
  • Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
  • Managed high levels of call flow and responded to Type technical support needs.
  • Activated accounts for clients interested in new services.
  • Provided documentation on start-up, shut down and first-level troubleshooting of technical processes to support desk staff.
  • Wrote and reviewed tickets to request maintenance to various types of equipment.
  • Identified potential sales and cross-selling opportunities in course of delivery of support services.
  • Evaluated and responded to incoming sales leads and requests for technical support assistance.
  • Built and maintained internal knowledge bases for support products to expand available feedback and performance data.
  • Monitored systems in operation and input commands to troubleshoot areas.
  • Fielded average of Number inbound phone calls to deliver support and remotely resolve service issues.

Nurse Assistant

The Palmettos Of Garden City
02.2018 - 09.2020
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Utilized nursing knowledge to identify patient needs and offer appropriate remedies.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Assisted patients in range-of-motion exercises through Action and Action.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Documented patient symptoms, medical histories and current medications with Software and Software.
  • Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
  • Collaborated with Number hospice houses with positive and professional end-of-life patient care.
  • Analyzed and evaluated success of care plans, interventions and Actions.

Nurse Assistant

Inlet Coastal Resort
04.2016 - 10.2018
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Utilized nursing knowledge to identify patient needs and offer appropriate remedies.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Assisted patients in range-of-motion exercises through Action and Action.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients' progress in treatment, communicating observations to physician on duty to maintain or adjust prescribed care.
  • Performed basic standardized wound care procedures by applying hot and cold packs and applying dressings and bandages to patients.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Provided direct personal patient observation, care and assistance to Number patients per shift in Type medical facility.
  • Employed mobility devices and Type equipment to lift patients from chairs to beds, following safety procedures to avoid injuries.
  • Documented patient symptoms, medical histories and current medications with Software and Software.
  • Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
  • Collaborated with Number hospice houses with positive and professional end-of-life patient care.
  • Analyzed and evaluated success of care plans, interventions and Actions.

Education

Forensic Science

Coursera
California City, CA
03.2021

Choppee High School
Georgetown, SC
06.1997

Skills

  • Storage Area Management
  • CDC Sanitation Guidelines
  • Stocking Bathrooms
  • COVID-19 Safety Procedures
  • Team Support and Collaboration
  • Supply Replenishment
  • Hazardous Chemicals
  • Chemical Storage
  • Room and Public Space Cleaning
  • Floor Cleaning, Polishing and Waxing
  • Trash Collection and Disposal
  • Chemical Cleaners
  • Cart Stocking and Organization

Timeline

Environmental Services Housekeeper

Sedexo
10.2022 - Current

Picker Packer

Ross Distribution Warehouse
03.2022 - 08.2022

Technical Support Representative

Time Warner Cable
04.2020 - 11.2021

Nurse Assistant

The Palmettos Of Garden City
02.2018 - 09.2020

Nurse Assistant

Inlet Coastal Resort
04.2016 - 10.2018

Forensic Science

Coursera

Choppee High School

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LaSanta Brown