Lascenna Goode

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents.

• Set up endoscopy suites with equipment and supplies needed for procedures.
• Supported physicians and nursing staff during procedures.
• Verified proper stocking and readiness of day surgery and operating rooms by ordering equipment and supplies for upcoming procedures.

Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.

• Bussed and reset tables to keep dining room and work areas clean.
• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
• Bussed and reset tables to keep dining room and work areas clean.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.