Lasette Vallejo
Tucson,AZ
Summary
Adaptable Dental Assistant aiming to use my experience to successfully join your team at your practice.
Driven Dental Assistant successful at building relationships with patients and colleagues. Offers expertise in patient care and education to support optimal oral health outcomes. Attentive and prepared professional dedicated to practice growth and stability.
Multi-talented dental assistant with several years of expertise assisting with all areas of dental treatment. Committed to supporting administrative duties such as charting, records management and appointment setting while supporting dentists. Talented at closely monitoring patients during procedures to quickly address issues with pain or discomfort.
Overview
8
8
years of professional experience
Work History
Dental Assistant
Southern Arizona Endodontics
Tucson, Arizona
07.2024 - Current
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Educated patients on proper oral hygiene techniques and habits.
- Maintained a neat, clean and organized environment throughout the office.
- Conducted routine maintenance of equipment used in dentistry operations.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Kept accurate records of dental treatments provided for each patient's visit.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Laid out dental instruments and equipment before procedures.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Documented patient records with procedures performed and added notes taken to charts.
- Educated patients on treatment procedures and post-procedure home care.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Checked with participants throughout procedures to help alleviate anxiety.
- Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
- Established clean, sterile and welcoming environment for patients.
- Sterilized dental equipment using automatic washers to prevent cross contamination.
- Kept track of treatment information in patient records.
- Updated patient records with new data and treatment information.
- Took medical and dental history and recorded vital signs of patients.
- Documented patient records during procedures and added notes taken to treatment chart.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Selected and prepared tools used for procedures by sanitizing and arranging.
- Exposed diagnostic dental x-rays to analyze teeth condition.
- Gave patients desensitizing agents to prepare for anesthetic administration.
- Gathered and documented patient medical and dental histories and vital signs.
- Assisted dentist during examination by retracting patient's tongue and cheeks.
- Prepared patients by explaining scheduled treatments and potential side effects.
Front Desk Receptionist
Copperstate obgyn
Tucson, AZ
11.2023 - 07.2024
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Monitored visitor access control systems including issuing identification badges when necessary.
- Coordinated travel arrangements for employees and visitors when required.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Updated customer information in databases regularly to ensure accuracy of records.
- Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
- Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Greeted visitors to provide information and direct to appropriate personnel.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Explained policies and procedures to visitors.
- Completed basic bookkeeping and document filing.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Signed for packages, recorded deliveries and distributed to personnel.
- Responded to inquiries and room requests made online, by phone, and via email.
- Input customer data into reservation systems and updated to reflect room changes.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Preserved office security by following safety procedures and controlling access via reception desk.
- Drafted professional business documents, spreadsheets, and correspondence.
- Performed basic bookkeeping tasks and issued invoices as needed.
- Assisted in the management of the company's social media accounts.
- Scheduled and confirmed appointments for clients and staff.
- Compiled and prepared reports and documents as requested.
- Managed company calendar and scheduled events.
- Updated and maintained office policies and procedures.
- Handled incoming and outgoing mail and packages.
- Processed and distributed internal and external communications.
- Managed multi-line telephone system, directing calls to appropriate departments.
- Greeted visitors warmly and directed them to correct personnel or office.
- Monitored and ordered office supplies, ensuring adequate stock levels.
- Assisted in the preparation of meeting rooms and facilities for scheduled events.
- Supported the onboarding process for new hires by preparing workspaces and providing orientation materials.
- Maintained a clean and organized reception area to uphold company image.
- Created and managed digital and physical filing systems for records, correspondence, and other material.
- Provided administrative support including photocopying, faxing, and filing.
- Greeted customers, answered general questions and directed to appropriate locations.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Investigated and analyzed client complaints to identify and resolve issues.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Transcribed tapes and notes from meetings into prescribed formats.
Dental Assistant
Dorsett Dentistry and Braces
Tucson, USA
03.2022 - 10.2023
- Assisting the dentist with filling procedures
- Handling nitrous with patients from any age
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Educated patients on proper oral hygiene techniques and habits.
- Maintained a neat, clean and organized environment throughout the office.
- Conducted routine maintenance of equipment used in dentistry operations.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Kept accurate records of dental treatments provided for each patient's visit.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
- Ordered supplies necessary for daily operations of the practice.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Laid out dental instruments and equipment before procedures.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Documented patient records with procedures performed and added notes taken to charts.
- Educated patients on treatment procedures and post-procedure home care.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Prepared patients by explaining scheduled treatments and potential side effects.
- Explained dental services and payment plans to help patients make informed decisions.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Checked with participants throughout procedures to help alleviate anxiety.
- Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Performed basic laboratory tasks, such as pouring impressions and trimming models.
- Established clean, sterile and welcoming environment for patients.
- Sterilized dental equipment using automatic washers to prevent cross contamination.
- Kept track of treatment information in patient records.
- Updated patient records with new data and treatment information.
- Took medical and dental history and recorded vital signs of patients.
- Documented patient records during procedures and added notes taken to treatment chart.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Selected and prepared tools used for procedures by sanitizing and arranging.
- Exposed dental diagnostic x-rays.
- Exposed diagnostic dental x-rays to analyze teeth condition.
- Gave patients desensitizing agents to prepare for anesthetic administration.
- Gathered and documented patient medical and dental histories and vital signs.
- Conducted dental cleanings and checked teeth for cracked fillings.
- Briefed patients on dental procedures and payment plans to help make informed decisions.
- Assisted dentist during examination by retracting patient's tongue and cheeks.
- Cleaned and polished removable dentures, brackets, wires and other appliances.
- Created and fit dental appliances for patients. adjusting as necessary.
- Applied protective coating of fluoride to teeth during dental procedures.
- Fabricated custom teeth impressions and temporary restorations for patients from given samples.
- Prepared bills and completed insurance forms using system software.
Dental Assistant
Marana Health Center Main
Marana, USA
10.2021 - 10.2023
- While working at the health center, I got the experience to use dental handpieces make temporary crowns in house
- Experienced a wide variety of dental procedures such as endodontic procedures, crown prep procedures, composite filling procedures, and extractions surgical and nonsurgical
- Limited ortho procedures
- Experienced in-house temporary retainers and whitening trays, experienced taking impressions
- I also experienced full steps denture process and adjustments
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Educated patients on proper oral hygiene techniques and habits.
- Maintained a neat, clean and organized environment throughout the office.
- Conducted routine maintenance of equipment used in dentistry operations.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Kept accurate records of dental treatments provided for each patient's visit.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
- Ordered supplies necessary for daily operations of the practice.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Laid out dental instruments and equipment before procedures.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Documented patient records with procedures performed and added notes taken to charts.
- Educated patients on treatment procedures and post-procedure home care.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Prepared patients by explaining scheduled treatments and potential side effects.
- Explained dental services and payment plans to help patients make informed decisions.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Checked with participants throughout procedures to help alleviate anxiety.
- Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Performed basic laboratory tasks, such as pouring impressions and trimming models.
- Established clean, sterile and welcoming environment for patients.
- Sterilized dental equipment using automatic washers to prevent cross contamination.
- Kept track of treatment information in patient records.
- Updated patient records with new data and treatment information.
- Took medical and dental history and recorded vital signs of patients.
- Documented patient records during procedures and added notes taken to treatment chart.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Selected and prepared tools used for procedures by sanitizing and arranging.
- Exposed dental diagnostic x-rays.
- Exposed diagnostic dental x-rays to analyze teeth condition.
- Gave patients desensitizing agents to prepare for anesthetic administration.
- Gathered and documented patient medical and dental histories and vital signs.
- Conducted dental cleanings and checked teeth for cracked fillings.
- Briefed patients on dental procedures and payment plans to help make informed decisions.
- Assisted dentist during examination by retracting patient's tongue and cheeks.
- Cleaned and polished removable dentures, brackets, wires and other appliances.
- Created and fit dental appliances for patients. adjusting as necessary.
- Applied protective coating of fluoride to teeth during dental procedures.
- Fabricated custom teeth impressions and temporary restorations for patients from given samples.
Treatment Coordinator
gentle dental
Tucson, USA
07.2020 - 11.2020
- Prep charts, charge out patients, go over a planned financial agreement form with future and existing treatment
- Assisted with X-rays and perio charting
- Managed patient scheduling, appointment reminders, and follow-up calls.
- Created customized treatment plans for patients based on individual needs.
- Tracked patient progress and updated records accordingly.
- Provided support to clinical staff with insurance verification and authorization processes.
- Conducted financial counseling sessions for new and existing patients.
- Maintained communication with healthcare providers regarding referrals and authorizations.
- Provided guidance to patients about their financial responsibility for services rendered.
- Coordinated the delivery of care between various departments within the facility.
Hostess
Little Mexico Steakhouse
Tucson, USA
05.2017 - 08.2017
- Greeting guests
- Providing wait times
- Escort guests to their seats
- Assist customers in the in-store check-out process
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers and answered questions regarding menu items.
- Checked identification of customers prior to serving alcoholic beverages.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Monitored customer satisfaction levels throughout their meal experience.
- Ensured compliance with health and safety regulations at all times.
- Communicated clearly with kitchen staff regarding customer orders.
- Demonstrated strong interpersonal skills when interacting with customers.
- Accurately recorded customer information into reservation system.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Handled cash payments and reconciled daily transactions accurately.
- Resolved any customer complaints or issues quickly and professionally.
- Provided excellent customer service by addressing customer needs promptly.
- Assisted servers in bussing tables when needed during busy periods.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Built positive relationships with other front-of-house and kitchen staff.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Answered telephone to provide dining information and take reservations.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Greeted customers, answered questions and recommended specials to increase profits.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Monitored dining area to assess server capacity and estimate wait times.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Answered phones promptly to record and confirm reservations.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Took beverage orders and served drinks during peak meal times.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Assisted staff by serving food and beverages or bussing tables.
- Inspected dining and serving areas for cleanliness and proper setup.
- Stocked server areas with supplies before, during and after shifts.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Took reservations from patrons by phone or online.
- Helped service staff handle demand by distributing food and beverages.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Accepted payments from guests for dine-in and take-out foods.
- Spoke with patrons to drive satisfaction with food and service.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Informed patrons of specialties and features.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Directed patrons to lounges and waiting areas.
- Assigned patrons to suitable tables according to server rotation.
- Received and recorded patrons' dining reservations.
- Informed patrons of establishment specials and promotions.
- Coordinated dining room staff workflow to foster prompt and courteous service.
Education
High School Diploma -
marana high school
Marana, AZ10.2023
Skills
- Surgical setup
- Chairside assistance
- Instrument preparation
- Local anesthetic proficiency
- Infection control procedures
- Sterilization techniques
- Strong manual dexterity
- Exam room setups
- Team collaboration abilities
- Patient data gathering
- Dental records
- Taking X-rays
- Instrument selection
- Disinfecting rooms and equipment
- Dental procedure preparation
- Dental staff assistance
- Patient records gathering
- Stress management techniques
- Infection control proficiency
- Dental staff support
- Four-handed procedures
- Sanitation protocols
- Treatment room setup
- Radiography safety
- Chair-side support
- Patient intake procedures
Timeline
Dental Assistant
Southern Arizona Endodontics
07.2024 - Current
Front Desk Receptionist
Copperstate obgyn
11.2023 - 07.2024
Dental Assistant
Dorsett Dentistry and Braces
03.2022 - 10.2023
Dental Assistant
Marana Health Center Main
10.2021 - 10.2023
Treatment Coordinator
gentle dental
07.2020 - 11.2020
Hostess
Little Mexico Steakhouse
05.2017 - 08.2017
High School Diploma -
marana high school