Summary
Overview
Work History
Education
Skills
Timeline
Generic

LASHA COBBS

Rancho Cucamonga,CA

Summary

To obtain a position with a company that will utilize my experience and strengths that include 9+ years of exceptional customer service, property management, marketing, sales, and real estate transactional, supportive skills.

Overview

11
11
years of professional experience

Work History

Commercial Property Coordinator

CIM Group
12.2022 - Current
  • Provide essential day to day Administrative Duties to maintain management Office.
  • Supported the management of tenant communications and inquiries effectively.
  • Coordinated property maintenance requests and ensuring timely resolution.
  • Collaborated with vendors to facilitate repairs and maintenance activities promptly.
  • Streamlined property management processes for increased efficiency in daily operations.
  • Coordinated with vendors, contractors, and service providers to ensure timely completion of maintenance projects.
  • Collaborated with other department teams to address concerns related to leasing, accounting, or maintenance functions promptly and effectively.
  • Coordinated move-in/move-out processes efficiently while minimizing vacancy periods between tenants.
  • Maintained accurate records of all property transactions, leases, and maintenance activities for easy reference.
  • Negotiated contracts with vendors for optimal pricing, contributing towards cost-saving initiatives within the company.
  • Improved overall property aesthetics through coordination of landscaping efforts and exterior maintenance tasks.
  • Managed budgeting and financial reporting to maintain fiscal responsibility within the company.
  • Conducted thorough property inspections to identify areas requiring attention or improvement.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Kept properties in compliance with local, state, and federal regulations.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.

Realtor

EXP REALTY, HOMES Inland
11.2019 - Current
  • Gather client information on desired home features, financial ability and desired communities and neighborhoods of interest
  • Identify residential homes for purchase through the multiple listing services
  • Assist clients as they explore financial options
  • Preside over negotiations and advise clients on suitable courses of action.
  • Conducted market analysis to provide clients with data-driven insights for informed decision-making in property investments.
  • Organized community events and open houses to promote listings and foster relationships within the local market.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Compared recently sold area properties to determine competitive market prices.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
  • Improved office efficiency by implementing streamlined systems for managing appointments, tracking leads, and organizing paperwork related to property transactions.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Conducted comprehensive market analysis to identify opportunities for investors.
  • Reviewed market research data and changed sales plans accordingly.
  • Prepared and presented contracts and other legal documents to clients.
  • Led negotiation processes to secure favorable terms for clients while maintaining strong relationships with stakeholders.
  • Mentored junior agents on industry trends, sales techniques, and client management strategies to enhance team performance.
  • Streamlined transaction workflows by implementing digital tools, improving efficiency and reducing processing times.
  • Cultivated a robust professional network of lenders, inspectors, and contractors to support comprehensive client services.
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
  • Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
  • Ensured compliance with federal/state laws regulating real estate transactions.
  • Consistently maintained a 100% close rate on all residential transactions to date.

Leasing Consultant

Socal Pacific Management
11.2018 - 04.2020
  • Assist property manager in maintaining a very diverse 600-unit conventional and non-conventional apartment community
  • Maintaining occupancy and program compliance by processing annual and interim re-certifications
  • Obtained required documents and performing complex calculations of income and rent
  • Sustained and prepared files assure each applicant meet the requirements that will comply with Socal Pacific management Standards and that must be met under the program for LIHTC and Bond
  • Provided excellent customer service to current, potential and past residents
  • Assist property manager in other aspects of office operations such as collection of rent and deposits, maintaining office supplies orders, market updates as required, service requests and vendor schedules all while maintaining a professional disposition.
  • Facilitated resident tours, showcasing property features and amenities to enhance leasing opportunities.
  • Managed lease documentation and ensured compliance with company policies and regulations.
  • Developed marketing strategies to promote available units, increasing occupancy rates.

Leasing Agent

Davlyn Investments
07.2016 - 05.2018
  • Assist property management in maintaining a 550+ conventional property
  • Develop Marketing ideas to maintain occupancy
  • Provide excellent customer service to minimize resident turnover
  • Maintaining confidential files and records, as well as, understanding and complying with housing regulations, policies, and procedures
  • Prepare notices, entered data, complete reports and records using a variety of computer software
  • Assist in administrative duties such as policy and procedure compliance answering telephones and emails, taking resident work order request
  • Took rent and rental deposit payments, prepared move-ins and move- out files, prepare prospective resident screenings for management approval which included, credit screening, employment screening, various income calculation.

Leasing Consultant

NPM Staffing
04.2014 - 07.2016
  • Leasing consultant for multi-sites for apartments on properties that were from 200 units to 600 units
  • While on duty, I showed and explained features of property to prospective applicants and discussed conditions of sales and terms of lease
  • Given authorization to search public records to ensure applicants meet minimum rental criteria.
  • Collected rental deposit, interviewed prospective residents and record information to assist them with their individual leasing needs and qualifications.
  • Collaborated with maintenance team to address tenant concerns and improve overall satisfaction.
  • Provided insight on market trends to inform pricing strategies and competitive positioning.
  • Analyzed rental applications for eligibility, ensuring thorough and accurate processing.

Tax Preparer

Liberty Tax Service
12.2015 - 05.2016
  • Successfully Prepared and filed Hundreds of federal and state tax returns for individuals and businesses.
  • Prepared and filed federal and state tax returns for individuals and businesses.
  • Reviewed client financial documents to ensure accuracy and compliance with tax regulations.
  • Provided expert advice on tax planning strategies to minimize client liabilities.
  • Mentored junior staff on tax preparation processes and software usage.
  • Implemented process improvements that enhanced operational efficiency during peak tax season.
  • Conducted thorough audits of completed returns to identify discrepancies and ensure quality control.
  • Developed strong client relationships through effective communication and personalized service.
  • Stayed current with evolving tax laws to provide accurate guidance to clients and team members.
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
  • Increased client satisfaction by providing accurate and timely tax preparation services.
  • Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.

Education

Associate of Science - Business Administration/ Accounting

Chaffey College
Rancho Cucamonga, CA
11.2024

High School Diploma - undefined

Century High School
Santa Monica, CA
2004

Skills

  • Administrative skills
  • Knowledge Of various Real Estate Contracts, leases, Addendums and terminology
  • Self-motivated
  • Excellent Customer Service
  • Commercial operational compliance
  • Adapt easily to any environment
  • Dependable and Accountable
  • Computer Proficiency
  • Yardi, MS Word, PowerPoint, & MS Excel, MS Access, Yieldstar, LRO , Onsite, Nexus Payables, Ebix Insurance, VMS
  • Tax Credit
  • Bond Program
  • Section 8
  • Affordable Housing
  • Accounting Skills
  • Basic Tax Law Skills
  • Efficient Problem-solving skills
  • Marketing
  • Lead Generation
  • Managing CRM
  • Maintenance
  • Property management

Timeline

Commercial Property Coordinator

CIM Group
12.2022 - Current

Realtor

EXP REALTY, HOMES Inland
11.2019 - Current

Leasing Consultant

Socal Pacific Management
11.2018 - 04.2020

Leasing Agent

Davlyn Investments
07.2016 - 05.2018

Tax Preparer

Liberty Tax Service
12.2015 - 05.2016

Leasing Consultant

NPM Staffing
04.2014 - 07.2016

High School Diploma - undefined

Century High School

Associate of Science - Business Administration/ Accounting

Chaffey College