Lasha Mczeal
Lafayette,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Process Assistant
Amazon Fulfillment Center
Carencro, LA
09.2021 - Current
- Monitored process performance to ensure compliance with established standards.
- Identified areas for improvement and recommended solutions to optimize processes.
- Provided support to team members in resolving process-related issues.
- Conducted research on industry trends, best practices, and new technologies related to processes.
- Analyzed data from multiple sources to identify opportunities for improvement.
- Maintained up-to-date documentation of processes including workflows, procedures, guidelines.
- Ensured accuracy of documents by conducting regular audits and reviews against established standards.
- Participated in meetings with internal teams to discuss process changes or modifications.
- Facilitated training sessions for staff on how to use newly implemented processes effectively.
- Identified potential risks associated with proposed changes or implementations of processes.
- Communicated with management, line workers, engineering and customers to understand process improvement areas and collaborate for solutions.
- Advised and assisted specific staff members to support understanding of changes and implementation of streamlined processes.
Store Associate
Walmart
Lafayette, LA
09.2020 - 08.2021
- Assisted customers with product selection, pricing and availability.
- Provided cash register operations and handled customer payments.
- Stocked shelves with merchandise and maintained inventory levels.
- Organized store displays to ensure maximum visibility of products.
- Ensured the cleanliness and tidiness of the store.
- Operated scanning equipment for price checks and stock replenishment.
- Assisted with loading and unloading deliveries from vendors.
- Performed daily opening and closing procedures for store operation.
- Demonstrated excellent customer service skills at all times.
- Verified accuracy of promotional signs within store environment.
- Maintained knowledge of current promotions, policies concerning payment and exchanges.
- Utilized computer systems for order entry, tracking, invoicing and other related tasks.
Store Manager
Circle K Convenience Store
Lafayette, LA
10.2013 - 07.2019
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Implemented efficient systems for tracking stock movement.
- Analyzed financial data to identify areas of improvement.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Performed regular price checks to ensure competitive pricing.
- Assessed operational efficiency of the store's departments.
- Managed daily banking activities such as deposits and withdrawals.
- Identified opportunities for cost savings through waste reduction initiatives.
- Prepared monthly reports on sales figures, expenses, profits.
- Updated POS system with new products and promotional offers.
Education
Basic Combat Training -
Basic Combat Training
Fort Jackson, NC07-2009
High School Diploma -
Acadiana High School
Lafayette, LA05-2009
Some College (No Degree) - Business Administration
Colorado State University Global
Colorado City, COSkills
- Teamwork And Collaboration
- Reporting Insight Development
- Team Meetings
- Cross-Functional Communication
- Performance Monitoring
- Quality Assurance Designing
- Operational Improvements
- Process Recommendations
- Process Updates
- Process Analysis
Timeline
Process Assistant
Amazon Fulfillment Center
09.2021 - Current
Store Associate
Walmart
09.2020 - 08.2021
Store Manager
Circle K Convenience Store
10.2013 - 07.2019
Basic Combat Training -
Basic Combat Training
High School Diploma -
Acadiana High School
Some College (No Degree) - Business Administration
Colorado State University Global