Summary
Overview
Work History
Education
Skills
Timeline
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LaSha Riles

Crossett

Summary

Dynamic sales leader with a proven track record at Helping Hand Warranties, excelling in customer relationship building and sales expertise. Leveraged interpersonal skills and product knowledge to significantly increase sales revenue, while fostering team productivity and customer satisfaction at Andys Restaurant. Demonstrates a commitment to excellence and strategic sales planning.

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.

Overview

10
10
years of professional experience

Work History

Sales Representative

Helping Hand Warranties
03.2022 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

Custodian

McPherson Temporary Service
02.2019 - 08.2021
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.

Team Member

Mcdonalds, PDI FOODS
02.2017 - 01.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.

Supervisor

Andys Restaurant
01.2015 - 10.2018
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

Education

GED -

UAM
Crossett, AR
10-2008

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Sales expertise
  • Relationship building
  • Product and service knowledge
  • Sales presentations
  • Sales closing

Timeline

Sales Representative

Helping Hand Warranties
03.2022 - Current

Custodian

McPherson Temporary Service
02.2019 - 08.2021

Team Member

Mcdonalds, PDI FOODS
02.2017 - 01.2019

Supervisor

Andys Restaurant
01.2015 - 10.2018

GED -

UAM

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LaSha Riles