Lashanda Alexander

• Good customer service highly favored
• Provided customers with information on specials and discount deals.
• Assisted counter staff in packing ready to orders and lobby orders
• Operated and sanitized kitchen and food preparation equipment.
• Worked with customers to understand needs and provide excellent service
• Maintained excellent attendance record, consistently arriving to work on time
• Developed and maintained courteous and effective working relationships
• Successfully maintained clean, valid driver's license and access to reliable transportation
• Answered calls and address customer inquiries and concerns
• Participated in team-building activities to enhance working relationships
• Created plans and communicated deadlines to complete projects on time
• Increased customer satisfaction by resolving issues
• Used critical thinking to break down problems, evaluate solutions and make decisions

organized the beds for the residents on the hall I was working on

• Passed out water to residents on any hall
• Placed residents order for breakfast lurch dinner for residents
• Took residents laundry to laundry room
• Sit and talk to residents when residents needed someone to talk to
• Gave residents smoke breaks

Took the residents trays back to the kitchen for the residents

• Improved operations through consistent hard work and dedication
• Resolved problems, improved operations and provided exceptional service
• Maintained excellent attendance record, consistently arriving to work on time