LaShanda Davis

• Selling houses

• Worked with people with disabilities
• Medication Administration
• Assisted with activities of daily living

Assisted customers in the store

Greeted and seated guests

• Medication Administration
• Assisted with bathing, dressing and grooming.
• Assisted with activities of daily living.

• Responsible for providing excellent customer service.
• Responsible for managing the cash office and other supervisory duties as needed (e.g., approving overrides, making pick-ups, loaning money, scheduling lunches, etc.).
• Responsible for processing Western Union transactions, money orders and cashing checks.
• Ensured that the stores's front end closed properly with the shift's monetary transactions reconciled according to company policies and procedures.
• Answered phones

• Established and maintained effective working relationships with funding source contacts and monitors.
• Discussed program goals and objectives and outlined how funds were to be used.
• Reported monthly expenses to the various funding sources for reimbursement purposes.
• Submitted quarterly reports to funding sources.
• Submitted budget revisions and personnel grant changes, as needed.
• Established and maintained internal control procedures to monitor current public and private grants.
• Answered phones

• Prepared, scanned and indexed outpatient medical records into the document imaging system for the purpose of expediting the billing process.
• Responsible for correcting any errors in the document modify system.
• Responsible for creating and/or changing any procedures that would assist in the smooth work flow of the document imaging team.

• Responsible for conducting research on accounts that had not been billed in a timely manner.
• Responsible for the maintenance of data integrity in the Master Patient Index.
• Responsible for completing the status change or canceled admission process.
• Reviewed each outpatient/ER chart and verified medical record numbers assigned, by reviewing Master Patient Index.
• Backup for main phone line and also phone coverage for all nursing units requesting old records for new admissions.
• Assisted with completing medical records requests from other medical facilities, such as; doctor's offices, clinics and hospitals.
• Verified admission notices for duplicate medical record numbers and/or incorrect account numbers through the use of Master Patient Index.
• Made terminal digit folders for all new admissions and admissions that were on microfiche.
• Released new folders to the file area.
• Assisted with problem solving issues as it relates to other departments including: Laboratory, Admissions and Radiology Departments.
• Assisted physicians in chart retrieval for the completion of deficiencies and patient care.

• Monitored and evaluated physicians found to be in non-compliance of the Medical Staff Bylaws.
• Facilitated Coding staff, by following up with physicians in obtaining the necessary clinical data to assign the appropriate DRG and severity of Illness codes.
• Prepared weekly and monthly reports for the Director of Medical Records to forward to Administration.
• Invited physicians to attend our weekly luncheon which was a way to assist them in chart completion.

• Located and retrieved charts using hospital mainframe system.
• Assisted doctors in chart retrieval for completion of deficiencies and patient care.
• Phone coverage
• Filed
• Typed Correspondence.
• Logged in completed charts.