Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

LaShanda LeFlore

LITTLE ELM,TX

Summary

Experienced educator and former Remote Underwriter IV with over 10 years in the mortgage industry, skilled in organization, problem-solving, and process optimization—key strengths for an Executive Assistant role. At Loan Depot, I managed complex loan reviews using Encompass and Empower, streamlined workflows, and met tight deadlines through Agile project management. My attention to detail and ability to juggle multiple priorities ensured accuracy and efficiency.

As an educator, I designed engaging curricula, enhanced communication skills, and led teams, strengthening my adaptability and collaboration. Additionally, I volunteered at my former church, supporting the pastor with calendar management, meeting coordination, event planning, and acting as a liaison—further developing multitasking, discretion, and interpersonal skills.

Highly motivated and quick to learn, I excel at working independently or with teams to support leadership and drive organizational success.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Classroom Educator

Texas Public K-12 ISDs
08.2022 - Current
  • Designed and implemented interactive instructional materials using instructional design best practices, aligning content with district curriculum and state standards.
  • Applied Scrum principles to iterate and improve lesson plans for technology and robotics courses, incorporating feedback from learners and colleagues to enhance instructional effectiveness.
  • Utilized Agile methodologies to assess student proficiency and adapt instructional strategies, ensuring personalized learning experiences and addressing diverse educational needs.
  • Collaborated with district stakeholders to set and achieve educational objectives, employing strong communication skills to align instructional design with broader educational goals.
  • Incorporated advanced technology tools into lesson delivery, enhancing engagement and interactivity through innovative instructional materials and platforms.
  • Leveraged educational technology to create engaging learning experiences, integrating tools and resources to support interactive and effective teaching.
  • Leveraged problem-solving skills to provide effective support for diverse and inclusive classroom environments.
  • Little Elm High School, Little Elm, TX - Teacher - Business 2023 - Present
  • Dallas ISD, Dallas, TX - Teacher – Technology 2022
  • ESS – Frisco ISD, Frisco, TX - Substitute Teacher 2022

Remote Underwriter IV – Wholesale Division

Loan Depot
Plano, TX
03.2021 - 01.2022
  • Developed and implemented workflow tools using Scrum principles, optimizing loan review processes and reducing application review times.
  • Applied advanced analytical skills to assess credit risk and manage loan portfolios, enhancing departmental performance through evidence-based decision-making.
  • Guided teams in Agile practices, improving collaboration and productivity in loan underwriting processes and contributing to continuous improvement efforts.
  • Facilitated clear communication of credit risk management policies and procedures, ensuring regulatory compliance and reducing potential litigations.
  • Developed and refined risk evaluation policies, leveraging data analytics to enhance the accuracy and efficiency of loan eligibility assessments.

Remote Senior Underwriter – Retail Division

CMG Financial
San Ramon, CA
06.2020 - 03.2021
  • Managed loan portfolios, improving productivity and decision-making processes through iterative evaluations and team collaboration.
  • Optimized client account experiences by applying consultative skills to resolve issues and implement corrective actions, enhancing client satisfaction and mitigating legal risks.
  • Conducted in-depth risk assessments and financial modeling, utilizing analytical skills to make high-level underwriting decisions and support business objectives.
  • Fostered effective team collaboration, to enhance productivity and ensure alignment with underwriting guidelines and strategies.

Underwriter – Retail Division

Mr. Cooper
Irving, TX
10.2015 - 04.2020
  • Reviewed and assessed loan applications for compliance and accuracy, utilizing detailed analytical skills to ensure the marketability of loan products.
  • Maintained strong relationships with processing and sales teams, providing timely updates and supporting revenue generation through effective communication.
  • Minimized foreclosure risk through strategic loss mitigation options, demonstrating problem-solving skills and adherence to regulatory guidelines.
  • Assisted in training new employees, sharing knowledge of underwriting procedures to support team development and efficiency.

Senior Quality Auditor

Pacific Union Financial
Irving, TX
08.2013 - 10.2015
  • Managed quality control processes for loan portfolios, ensuring compliance with regulations and procedures through detailed reviews and audits.
  • Implemented effective risk management frameworks, collaborating with cross-functional teams to reduce risk and enhance regulatory compliance.
  • Prepared comprehensive quality control reports, providing actionable insights to senior management and supporting informed decision-making.
  • Ensured accuracy of legal documents and loan terms, preventing losses and maintaining high standards of quality and compliance.

Education

B.S. - Business Administration and Management

Cardinal Stritch University
Glendale, WI

A.S. - Computer Networking & System Technology

I.T.T. Technical College
Greendale, WI

MBA - Business Administration

Western Governors University
Salt Lake City, UT

Skills

  • Problem-solving abilities
  • Analytical thinking
  • Leadership
  • Teamwork/Collaboration
  • Communication skills
  • MS Office and Google Suite
  • Curriculum development
  • Educational technology
  • Data analysis
  • Customer Service
  • Time Management
  • Regulatory compliance
  • Document preparation and reporting
  • Database management
  • Presentation development
  • Administrative support
  • Strategic planning
  • Self-starter
  • Agile methodologies
  • Task prioritization
  • Scheduling coordination
  • Meeting facilitation
  • Quality control
  • Travel planning and coordination
  • Information confidentiality
  • Meeting planning
  • Business correspondence
  • Report generation
  • File management
  • Spreadsheet creation and tracking

Certification

Alternative Teaching Certificate, iTeach, Denton, TX

Timeline

Classroom Educator

Texas Public K-12 ISDs
08.2022 - Current

Remote Underwriter IV – Wholesale Division

Loan Depot
03.2021 - 01.2022

Remote Senior Underwriter – Retail Division

CMG Financial
06.2020 - 03.2021

Underwriter – Retail Division

Mr. Cooper
10.2015 - 04.2020

Senior Quality Auditor

Pacific Union Financial
08.2013 - 10.2015

B.S. - Business Administration and Management

Cardinal Stritch University

A.S. - Computer Networking & System Technology

I.T.T. Technical College

MBA - Business Administration

Western Governors University
LaShanda LeFlore