LaShanda McClure
Bartlett,TN
Summary
MSW professional with a background in health care administration, community outreach, case management, palliative care and hospice services, post-discharge coordination, Skilled Nursing and Long-Term Care experience, pre-admissions, intake/assessment screening, insurance updates and verifications. Social services professional with over 20 plus years combined of case management and social work expertise and mental health/psychological experience with the ability to work with a team and independently manage multiple duties.
Overview
12
12
years of professional experience
Work History
Social Services Director
Spring Gate Rehab and Healthcare Center
09.2025 - Current
- Conduct comprehensive assessments of residents’ psychological needs and develop care plans with IDT
- Provide emotional support, counseling and resources to residents/families to address their social well-being.
- Assist residents in accessing community resources/services to meet their needs.
- Facilitate family care plan and discharge planning meetings and serves as a liaison between residents, families to ensure open communication.
- Collaborate with medical staff, therapists and social services to ensure a safe discharge plan.
- Assist residents and families with discharge planning and coordinate the transition to home/other care settings.
Social Worker I
Methodist Le Bonheur Healthcare
11.2024 - Current
- Complete initial screening of all assigned patients to identify patient’s needs.
- Coordinate discharge and post-discharge activities.
- Collaborate and communicate with the healthcare team and involving patient/family in the plan of care.
- Plan effectively to meet patient needs and promote efficient utilization of community resources.
- Advocate for a safe discharge of patient to home or community resources and follow up care post discharge.
- Maintain reliable systems to document, track and monitor assigned cases.
MSW Social Worker-PRN
Meritan, Inc.
10.2023 - Current
- Provides social work/case management services to in home care clients and their families who live in the Shelby County area.
- Manage small caseload by coordinating client intake, client referral to other community resources for services, monitoring the client’s home for safety and well-being and providing resources for personal care services and sitters.
- Attend case conference calls as needed.
- Provide services and/or establish standards addressing the social and/or emotional factors that impact the client’s ability to achieve Plan of Care goals.
Social Services Director
Midtown Center for Health and Rehab
04.2025 - 09.2025
- Conduct comprehensive assessments of residents’ psychological needs and develop care plans with IDT.
- Provide emotional support, counseling and resources to residents/families to address their social well-being.
- Assist residents in accessing community resources/services to meet their needs.
- Facilitate family meetings and serves as a liaison between residents, families to ensure open communication.
- Collaborate with medical staff, therapists and social services to ensure a safe discharge plan.
- Assist residents with discharge planning and coordinate the transition to home/other care settings.
Rehab/SNF/LTC MSW Social Worker
Memphis Jewish Home & Rehab
09.2019 - 10.2024
- Admits new residents, conduct psycho-social assessments and determine patient’s needs upon admission.
- Complete a social history and psychosocial assessment for each resident that identifies social, emotional and psychological needs.
- Coordinate the resident discharge planning process and make referrals for appropriate home care services prior to the resident’s return to the community.
- Arrange transportation for patients as needed (home discharge, skilled nursing facility transfers, follow up appointments, etc.).
- Develop, maintain and utilize a listing of current community resources that are useful to residents and their families/significant others.
- Participate in resident care planning by identifying the social and emotional needs of the residents.
- Documents progress notes toward goals, assessment updates, and interventions timely and accurately.
- Assist resident and families with the move in process for skilled nursing and long-term care environment.
- Orients the residents to the skilled nursing and long-term care environment and facilitates adjustment to placement.
- Provide therapeutic interventions to assist residents in coping with their transition to a long-term care facility including their social, emotion and psychological needs.
- Facilitation of patient and family groups as well as bereavement follow-up for our long term care resident’s families.
- Work with the interdisciplinary team to protect resident rights and the psychological well-being of each resident.
- Advocate for patient’s rights and ensure they receive appropriate care.
- Act in a supervisory role in the absence of the Director of Social Services and oversee personnel.
- Act in an administrative role for the Social Services Department during monthly Resident Council Meetings and address resident’s needs.
- Oversee personnel and assist in while training new employees within the Social Services Department.
- Routinely serves as Weekend Manager on duty.
Case Manager/MSW Social Worker
Baptist Memorial Rehabilitation Hospital
08.2017 - 08.2019
- Admits new patients and conduct assessments and determine patient’s needs upon admission.
- Determine patient’s needs upon admission such as discharge planning that may include ordering DME, arranging all physicians and specialists follow up appointments, SNF placements, arranging post discharge therapy (home health, wound care, nursing orders, IV antibiotic treatment for home use, outpatient therapy, resumption and arrangement of new and current hemodialysis patients) and other duties as assigned.
- Submit insurance clinical updates for authorization in request for additional rehabilitation days for all commercial and Medicare advantage plans.
- Provide necessary resources to patients and families in assisting with their discharge planning.
- Collaborate with the Rehab Medical Physicians, outside physicians, nursing staff and therapeutic department in assisting with treatment plans for all patients.
- Prepare and lead rehab team conferences twice a week.
- Communicates clients’ progress through interdisciplinary team conference updates with patients and families in preparing for discharge.
- Arrange transportation for patients as needed (home discharge, skilled nursing facility transfers, follow up appointments, etc.).
- Make weekly rounds as needed to update patients and families on information pertaining to their medical, therapy, post discharge information, and any other concerns that needs to be addressed.
- Attend necessary training and meeting deemed by administration and the company.
MSW Social Worker
St. Francis Hospital Memphis
01.2016 - 07.2017
- Conduct case management intake assessment upon admission to develop a safe discharge plan between patient, family, physicians, nursing and medical staff and case management.
- Provides patients and families with choices of post-acute care.
- Provide and arrange post-discharge services including home health/DME equipment skilled nursing facility, inpatient and outpatient rehabilitation and dialysis arrangements.
- Arrange transportation for patients as needed (home discharge, skilled nursing facility transfers, follow up appointments, etc.).
- Validates that all commercial/managed care discharges have an authorization for status and level of care.
MSW Social Worker – Internship
St. Francis Hospital
01.2014 - 12.2015
- Assessments: Verify patient information, Assess patient situation.
- Case Management: Assist patients with proper services/referrals.
- Individual: Documenting/referring/communicating with staff.
- Advocacy Work: Advocating for proper care for patients when discharged or while in hospital.
- Work with children/adults/elderly: Assess, advocating and discharge planning.
- Discharge Planning: Planning plan of care for patients when leaving the hospital.
- Case Conferences: Talking about plan of care, length of stay, patient care while in hospital.
- Outreach: Working with different agencies that provide services, like: Mobile crisis, Salvation Army/shelters, community clinics, transportation services, medical equipment companies.
Education
Master of Social Work -
University of New England
12.2015
Masters Health Services Administration -
Strayer University
06.2007
Bachelor Criminal Justice - undefined
Mississippi Valley State University
05.1999
Skills
- Written and verbal communication
- Client needs assessments
- Client advocacy
- Interviewing skills
- Effective customer communication
- Multicultural sensitivity
- Community outreach
- Teamwork and collaboration
- Time management
- Multitasking
Timeline
Social Services Director
Spring Gate Rehab and Healthcare Center
09.2025 - Current
Social Services Director
Midtown Center for Health and Rehab
04.2025 - 09.2025
Social Worker I
Methodist Le Bonheur Healthcare
11.2024 - Current
MSW Social Worker-PRN
Meritan, Inc.
10.2023 - Current
Rehab/SNF/LTC MSW Social Worker
Memphis Jewish Home & Rehab
09.2019 - 10.2024
Case Manager/MSW Social Worker
Baptist Memorial Rehabilitation Hospital
08.2017 - 08.2019
MSW Social Worker
St. Francis Hospital Memphis
01.2016 - 07.2017
MSW Social Worker – Internship
St. Francis Hospital
01.2014 - 12.2015
Bachelor Criminal Justice - undefined
Mississippi Valley State University
Master of Social Work -
University of New England
Masters Health Services Administration -
Strayer University