Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lashanda Moore

Eads,TN

Summary

Detail-oriented and proactive professional with extensive experience in performing documents and inventory audits at customer worksites. Proven ability to partner and interface directly with finance, sales, customer service and operation management personnel to investigate and resolve inventory discrepancies effectively. Demonstrates strong communication skills, exceptional customer service aptitude and advanced computer proficiency. Adapt at working independently with minimal supervision, showcasing a genuine enthusiasm and capacity for learning new processes and systems quickly. Committed to contributing to team success and optimizing operational efficiency through meticulous audit practices and collaborative problem-solving.

Overview

33
33
years of professional experience

Work History

Customs Trade Specialist

FedEx
12.2024 - Current
  • Built a strong network of industry contacts and partnerships, fostering collaboration and exchange of best practices.
  • Enhanced client satisfaction by providing expert guidance on international trade regulations and procedures.
  • Prepared accurate documentation for customs clearance, ensuring timely delivery of goods without penalties or delays.
  • Managed complex import/export transactions ensuring compliance with applicable laws and regulations, minimizing risk exposure.
  • Evaluated financial data to assess creditworthiness of potential clients before entering into business agreements or extending credit terms.
  • Performed regular audits of internal controls related to import/export activities to ensure ongoing adherence to regulatory requirements.
  • Used Duplex, broker reports and local market economic factors to monitor competitive tracking.

Field Inventory Auditor

Zim Vie/High ridge Medical
02.2022 - 07.2024
  • Conduct physical inventory while in the field- Team lead for 8 employees
  • Organized and prepared multiple hospitals for audits
  • Assist in the reconciliation of physical inventory
  • Utilized auditing and compliance software to advance efficiency
  • Establish trusting relationships with senior staff to support audit objectives
  • Work closely with management to discuss external audit results and action plans-
  • Composed clear and concise audit findings to deliver comprehensive audit reports
  • Managed completion of planned audits
  • Review records and procedures for accuracy to accomplish objectives, and appraised policies and plans under audit review
  • Formed an multidisciplinary audit team at the planning stage to deliver quality audits
  • Facilitate access to the organization for external auditors for on-site visits
  • Assist in training external customers
  • Reduced discrepancies in inventory records by maintaining thorough documentation and promptly addressing identified issues.
  • Conducted comprehensive physical counts, ensuring accurate representation of stock levels in company records.
  • Reviewed daily sales reports and located discrepancies in data.
  • Performed timely reconciliation of physical counts against system data, enabling prompt resolution of any differences detected.

Field Inventory Analyst (Ortho)

Smith-Nephew
01.2015 - 02.2022
  • Traveling out of town every other week to complete physical inventory counts
  • Assist in all reconciliation of physical inventory
  • Assist office administrator and inventory specialist in clearing open orders
  • Validated instruments and contracts
  • Conduct monthly cycle counts
  • Schedule and execute cycle count to ensure all implants and instruments are counted and reconciled each year
  • Perform actions in SAP to reconcile inventory
  • Worked closely with sales operations, distribution, and Commercial Logistics to access field inventory instruments for inspection and replacement according to bill of material {BOM} specifications
  • Utilized reporting/tracking software onsite on-site to compile findings and prepare output reports
  • Ensure compliance with company policies and procedures including travel/expense, safety, quality, and credentialing
  • Assist Management team with coordination of daily activities and staff direction to complete physical inventories in a timely fashion at multiple sites
  • Maintained a strong relationship with reps and hospital staff
  • Assisted in reducing excess inventory by identifying slow-moving items and implementing targeted sales strategies.
  • Supported the implementation of new systems and processes that led to improvements in overall inventory management performance.
  • Utilized data analytics to identify and resolve supply chain issues and improve overall performance.

Consultant (Part-Time) Event Planner

West TN Area Health Education Center (AHEC)
01.1992 - 09.2017
  • Created health workshops and exercise activities for staff and residents
  • Certified Zumba instructor
  • Assessed the organization’s health promotions and training needs of up to 200 members
  • Developed annual program goals and objectives
  • Also Managed and supervised up to 10 employees
  • Travel and assist in health fairs as well as other organizational activities

International Shipping Specialist (Endo)

Smith-Nephew
12.2012 - 12.2015
  • Maintained the execution of export in international documentation
  • Requirements for shipments originating in the US to destinations globally, including letters of credit and commercial invoices
  • Ensured all documentation meets export regulations
  • Arrange details of shipments with freight forwarders as necessary for exports
  • Responsible for filing AES reports
  • Adhered to all ISO procedures and work instructions
  • Contributed 100% to lean manufacturer
  • Periodically assist in orientation training and checking the work of other employees
  • Develop and maintain positive co-worker relations

Inventory Analyst

FedEx
01.2007 - 01.2012
  • Responsible for maintaining and controlling all critical related transactions and accuracy
  • Using SAP
  • Validated and oversaw 150 stocking locations
  • Assisted upper management with physical inventory, cycle counts, and employee training
  • Ensured new customer inventory was loaded within the company network database with accuracy
  • Interacted with regional managers assisting with customer concerns and addressing issues in a timely manner
  • Excellent in core functions of the inventory analyst role and was chosen by senior management in the training and lead of all new hire analysts
  • Provided quality leadership resulting in a safe, customer-friendly, and efficient team environment
  • Scheduled all customer replacement parts
  • Sustained operational efficiency and effectiveness through detailed forecasting
  • Achieving a 95% customer satisfaction rating
  • Improved inventory accuracy by conducting regular audits and implementing effective tracking systems.
  • Implemented cycle counting programs that enabled faster identification of discrepancies leading to timely corrective actions.
  • Reconciled all inventory functions

Team Lead Coordinator

FedEx
01.2006 - 01.2007
  • Assisted in all production areas of warehouse and maintained proper workflow to ensure 100% productivity
  • Audit products before shipping to customers
  • Trained and managed 15 to 20 employees on an shift
  • Re-organized shift schedule to reduce overtime without sacrificing quality or safety
  • Maintained weekly and monthly cycle counts for inventory
  • Moved and processed products from one stock to another

International Documentation Coordinator

FedEx
01.1992 - 01.1998
  • Maintained and ensured proper documentation for all international exports
  • Maintained all in and outbound calls to customer service
  • Shipping products to multiple international countries
  • Maintained reports and tracking logs
  • Generated invoices and filed SED reports
  • Continued strong working relationship with reps to insure proper international and domestic shipping service
  • Assist with inventory tracking and control pre and post-order processing
  • Manage day-to-day shipping tasks in a timely manner and develop process mapping to clarify and simplify business processes
  • Analyze carrier billing and charges and made recommendations on areas to reduce cost

Senior Customer Account Service Rep (Billing Dept.)

FedEx
01.1992 - 01.1998
  • Provided rate information and record management
  • Successfully handled and achieved 100 % negotiations goals with Suppliers
  • Provided excellent service to EDI customers
  • Responsible for providing updates to the management team
  • Maintained customers with all correct billing information and provided credits and re-bill as needed
  • Balanced up to 50 accounts simultaneously, maintaining regular contact and professional relationships with each.
  • Listened to clients and assisted with navigation of complex systems involved in billing transactions.
  • Advocated for client needs within FedEX to improve experience and increase customer retention.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.

Education

MBA - Business management

Ducere University
Rome Italy - Newport Beach California
01.2023

Skills

  • SAP skills-Microsoft Office- Excel
  • Analytical problem solving
  • Ability to work unsupervised on assigned task
  • Strong communication skills
  • Ability to work a flexible schedule
  • Strong ability to influence and lead a team
  • ERP Software
  • Inventory auditing background
  • Audit Preparation
  • Microsoft Excel proficiency
  • Auditing techniques- Audit coordination
  • Inventory auditing experience- Audit planning

Timeline

Customs Trade Specialist

FedEx
12.2024 - Current

Field Inventory Auditor

Zim Vie/High ridge Medical
02.2022 - 07.2024

Field Inventory Analyst (Ortho)

Smith-Nephew
01.2015 - 02.2022

International Shipping Specialist (Endo)

Smith-Nephew
12.2012 - 12.2015

Inventory Analyst

FedEx
01.2007 - 01.2012

Team Lead Coordinator

FedEx
01.2006 - 01.2007

Consultant (Part-Time) Event Planner

West TN Area Health Education Center (AHEC)
01.1992 - 09.2017

International Documentation Coordinator

FedEx
01.1992 - 01.1998

Senior Customer Account Service Rep (Billing Dept.)

FedEx
01.1992 - 01.1998

MBA - Business management

Ducere University

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Lashanda Moore