Lashanda Washington
Summary
Healthcare professional prepared for role in patient care and support. Proven ability to manage patient needs and contribute to treatment plans effectively. Valued for team collaboration and adaptability in dynamic healthcare environments. Known for clinical skills and compassionate patient interactions.
Overview
4
4
years of professional experience
Work History
Behavioral Health Technician
Benchmark Transitions
01.2025 - Current
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
Mental Health Technician
JC Wallace Place
07.2023 - 10.2024
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Provided emotional support to patients, helping them cope with mental health challenges.
Behavioral Youth Counselor
East Valley CHARLEE-Treatment Facility
04.2023 - 07.2023
- Served as a positive role model for troubled youth while maintaining professional boundaries with clients at all times.
- Assisted clients with gaining insights, establishing clear goals and planning strategies to reach personal targets.
- Wrote reports on clients and maintained required paperwork.
Private In-Home Caregiver
Easy Care Home
03.2022 - 07.2023
- Conducted regular assessments of the client''s condition, reporting any changes or concerns promptly to appropriate parties.
- Maintained detailed records of all services provided, ensuring accurate tracking of progress towards established goals.
- Assisted clients with mobility challenges, enabling them to maintain independence and participate in daily activities.
- Coordinated transportation services for medical appointments or recreational outings, expanding access to necessary resources and social opportunities.
Youth Residential Counselor
Guiding Light Home for Boys
07.2022 - 04.2023
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Monitored and documented client progress toward meeting goals and objectives.
Direct Support Professional
MAC's HOME
10.2021 - 06.2022
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Direct Support Professional (DSP)
Pine Creek Care Services
03.2021 - 12.2021
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Direct Support Professional
Benson House Inc.
11.2020 - 12.2021
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted disabled clients to support independence and well-being.
Education
Associate of Science - Medical Administrative Specialist
Platt College
Riverside, CA11-2024
Skills
- Active listening
- Conflict de-escalation
- Documentation skills
- De-escalation strategies
- Patient observation
- Medication administration
Timeline
Behavioral Health Technician
Benchmark Transitions
01.2025 - Current
Mental Health Technician
JC Wallace Place
07.2023 - 10.2024
Behavioral Youth Counselor
East Valley CHARLEE-Treatment Facility
04.2023 - 07.2023
Youth Residential Counselor
Guiding Light Home for Boys
07.2022 - 04.2023
Private In-Home Caregiver
Easy Care Home
03.2022 - 07.2023
Direct Support Professional
MAC's HOME
10.2021 - 06.2022
Direct Support Professional (DSP)
Pine Creek Care Services
03.2021 - 12.2021
Direct Support Professional
Benson House Inc.
11.2020 - 12.2021
Associate of Science - Medical Administrative Specialist
Platt College
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