Lashanda R Harris
Bronx,NY
Summary
Multi tasked professional with experience planning and directing administrative affairs. Combine outstanding communication skills, strong planning, and organizational skills. Professional and articulate; works well with all levels of management in a professional, diplomatic, and tactful manner.
Overview
19
19
years of professional experience
Work History
Assistant Store Manager/ Retail Assistant Manager
Sprint/T-Mobile
01.2019 - Current
- Floor leadership, coaching and developing reps to accomplish sales and team quotas
- Oversee daily operations
- Direct floor sales, activities, assist customers and handle customer concerns and escalations
- Make weekly work schedule, handle cash, attend meetings.
Operational Specialist
Sprint/Nextel
01.2017 - 01.2018
- Manage all inventory-related activities Conducts inventory counts, Monitors all shipping and receiving procedures, monitors all device returns
- Personally reviews and completes each assigned section of the planogram checklist Elevates the Sprint brand and creates a positive customer experience through attractive product displays, overall store cleanliness and well-stocked accessories Provides ongoing support in replenishing merchandise displays throughout the day.
Host/Technical Consultant
Sprint/Nextel
01.2006 - 01.2017
- Provides support to customers on operational or maintenance aspects of equipment
- Perform in-house servicing and repair of company's wireless products
- Serves as customer contact on service related problems
- Diagnose mechanical, hardware, software and systems failures, using established procedures
- Determine most cost effective repair/resolution.
Secretary
American Express Publishing(Temp Agency)
01.2004 - 01.2006
- Schedule appointments for executive
- Received clients in courtesy and expeditious manner, Responded to a moderate volume of telephone calls, with courtesy and professionalism
- Perform clerical tasks.
Medical Assistant
Olive Leaf
01.2002 - 01.2003
- Scheduled and confirmed patient appointments
- Processed medical billing (ICD9 Coding, CPT procedure coding) Received patients took vital signs in waiting room
- Administer vitamin Ivy to patients
- Operate the EKG machine.
Education
Associate Degree In Nursing - Nursing
Monroe College
The Bronx, NY2005
Diploma, High School Diploma -
Grace Dodge
1999
Certified Medical Assistant - undefined
Caliber Training Institute
2002
Skills
- Inventory Accuracy
- Retail Store Management
- Operational Standards
- Effective Working Relationships
Timeline
Assistant Store Manager/ Retail Assistant Manager
Sprint/T-Mobile
01.2019 - Current
Operational Specialist
Sprint/Nextel
01.2017 - 01.2018
Host/Technical Consultant
Sprint/Nextel
01.2006 - 01.2017
Secretary
American Express Publishing(Temp Agency)
01.2004 - 01.2006
Medical Assistant
Olive Leaf
01.2002 - 01.2003
Associate Degree In Nursing - Nursing
Monroe College
Diploma, High School Diploma -
Grace Dodge
Certified Medical Assistant - undefined
Caliber Training Institute
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