Lashandria Leffall

• Responsible for marketing strategies to attract customers, via social media and more.
• Managed daily operations of business, including hiring and training staff.
• As the owner it is my responsibility to ensure customers felt valued and appreciated.
• Created a unique shopping experience for customers by providing personalized service.
• Managed inventory levels, restocking shelves as needed.

93% Closing Ratio

• Assisted prospective tenants in locating available rental units that met their criteria.
• Created detailed records of all leasing activity including tenant leases, renewals, move-ins and move-outs, rent increases.
• Maintained current knowledge of local market conditions to ensure competitive rates were established and enforced.
• Processed applications from prospective tenants including conducting credit checks and verifying references.
• Resolved tenant complaints promptly and professionally in accordance with company policies and procedures.
• Ensured all rent payments were received on time by following up with delinquent renters when necessary.

95% Closing Ratio

• Greeted potential tenants and provided information about the property.
• Walked models each day to ensure they were clean and ready to tour.
• Conducted tours of available apartments, highlighting features and amenities.
• Maintained accurate records of prospective renters, applications and leases.
• Prepared lease agreements, collected security deposits and rent payments from tenants.
• Responsible for resident retention and basic job duties of a leasing professional.

• Help develop marketing strategies, along with my team, to attract prospective tenants.
• Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
• Checked rental eligibility by following company's verification process.
• Advertised vacant rental units through various media outlets such as newspapers, websites, classified ads.
• Managed day-to-day activities involving tenants, subcontractors and property management.
• Responsible for ensuring all paperwork of the leasing team was completed correctly prior to signing leases.
• Responsible for lease-up