Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosio Andrade

Las Vegas,Nv

Summary

Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

11
11
years of professional experience
1
1
Language

Work History

Shift Leader

Dashmart
Las Vegas, NV
03.2022 - Current
  • Picking and packing customer orders.
  • Generated reports detailing findings and recommendations
  • Observed packing operations to verify conformance to specifications
  • Conducted regular reviews of operations and identified areas for improvement
  • Gathered, organized and input information into digital database
  • Helped meet changing demands by recommending improvements to business systems or procedures
  • Frequently inspected production area to verify proper equipment operation
  • Evaluated staff performance and provided coaching to address inefficiencies
  • Evaluated customer needs and feedback to drive product and service improvements
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures
  • Educated staff on organizational mission and goals to help employees achieve success
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues
  • Conducted performance reviews and provided staff with feedback and guidance
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
  • Resolved conflicts between employees to maintain positive and productive work environments
  • Enforced company policies and regulations with employees
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
  • Trained new employees and delegated daily tasks and responsibilities

Restaurant Manager

Jack in the box
Pahrump, NV
07.2019 - 01.2020
  • Served guest with prompt and friendly service
  • Outperformed peers and got early promotions at any opportunity that presented itself
  • Worked under pressure, multi-tasked, and met tight deadlines
  • Submitted comprehensive and timely reports to supervisor
  • Proven customer service skills and ability to resolve problems and prevent customer dissatisfaction
  • Transferred and signed for assets at value of $5,000
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
  • Carefully interviewed, selected, trained, and supervised staff
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties
  • Correctly calculated inventory and ordered appropriate supplies
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies
  • Managed staff schedules and maintained adequate coverage for all shifts
  • Motivated staff to perform at peak efficiency and quality
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed
  • Developed unique events and special promotions to drive sales
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers

Branch Manager

Nevada Title and Payday Loans
01.2014 - 01.2016
  • Bookkeeping/Notary.
  • Basic mathematical principles.
  • Held accountable for more than $2000 daily.
  • Marketing.
  • Proven ability to communicate effectively in diverse environments.
  • Effectively manage multiple responsibilities and priorities.
  • Assessed employee performance and developed improvement plans.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
  • Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
  • Maintained friendly and professional customer interactions
  • Compiled database of loan applicants' credit histories, financial statements and other financial information.
  • Submitted loan applications to underwriter for verification and recommendation.
  • Maintained friendly and professional customer interactions.

Assistant Store Manager

TitleMax Title Loans
01.2013 - 01.2014
  • Developed strong relationships with customers through high levels of customer service.
  • Assisted customers in understanding loan terms and conditions to make informed decisions.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Maintained strict confidentiality of bank records and client information.
  • Examined customer loan applications for loan approvals and denials.
  • Utilized risk management strategies to attain high loan approval rates.
  • Assisted customers with completing loan applications and other paperwork.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Explained very technical financial information to applicants in easy to understand language.
  • Branch was ranked top 3 in state with best loan rates.

Education

Some College (No Degree) -

International Academy of Design And Technology
Las Vegas, NV

Skills

  • Strategic Planning (10 years)
  • Bilingual
  • Retail sales
  • Analysis skills
  • P&L Management
  • Payroll
  • Budget (10 years)
  • Training (10 years)
  • Human resources
  • Marketing
  • Cost control
  • Shipping & receiving
  • Data collection
  • Operations management

Timeline

Shift Leader

Dashmart
03.2022 - Current

Restaurant Manager

Jack in the box
07.2019 - 01.2020

Branch Manager

Nevada Title and Payday Loans
01.2014 - 01.2016

Assistant Store Manager

TitleMax Title Loans
01.2013 - 01.2014

Some College (No Degree) -

International Academy of Design And Technology

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Rosio Andrade