La'Shanna Clifton

Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
• Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
• Managed up to 30 employees at a time
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.

• Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
• Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
• Directed dispatching, routing, and tracking of discharge team members
• Collaborated with fellow employees,AA and bed control to maintain a seamless workflow during shift changes.
• Promoted teamwork among colleagues by proactively assisting others when needed.
• Maintained updated and detailed records of calls in physical and electronic database.
• Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
• Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.

• Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
• Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
• Practiced established infection control methods to reduce risks to patients, families, and medical staff.
• Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
• Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
• Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
• Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
• Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
• Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.

• Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
• Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
• Practiced established infection control methods to reduce risks to patients, families, and medical staff.
• Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
• Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
• Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
• Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
• Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.