Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Volunteer Experience
Timeline
Generic

LaShanna White-Jones

Syracuse

Summary

Human Resources professional with a proven track record in fostering trust and collaboration within organizations to meet business objectives. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Skilled in working independently and rapidly acquiring new competencies.

Overview

30
30
years of professional experience

Work History

HR Manager

Tessy Plastics Corp.
Elbridge
01.2025 - Current
  • Just recently promoted to HR Manager. I support the day-to-day operations of Tessy Plastics. I help advise employees of all relevant programs, policies and procedures including but not limited to employee benefits, employee relations and new/revised policies.
  • Assist internal and external customers to complete projects in an efficient and timely manner and to complete the day-to-day administrative requirements of the Human Resources function.
  • When necessary, conduct internal investigation and provide assistance with disciplinary and counseling of employees.
  • Act on behalf of Director of Human Resources in her absence. I am responsible for weekly approval of timecards for the hourly Human Resource staff.

HR Administrator

Tessy Plastics Corp.
Elbridge
01.2012 - 01.2025
  • Support the day-to-day labor and personnel related operations of Tessy Plastics. Act as a mediator between management and the employee and advise employees of all relevant programs, policies and procedures including but not limited to employee benefits, employee relations, applicable state and federal employment laws and new/revised personnel policies.
  • Assist internal and external customers in the completion of projects as well as work collaboratively with internal and external customers to complete day-to-day HR related requirements.
  • Assist Plant Managers and Labor Supervisors in maintaining and developing labor. To include increasing/decreasing staffing levels as production needs dictate and assisting in labor related problem resolution and reconciliation.
  • Proactively participate in onboarding of new employees, assist new employees in acclimation process and completion of new-hire paperwork.
  • Assist various departments in communicating and monitoring compliance of policies, procedures and standards throughout the facilities. This includes assisting management in the administration of disciplinary action as necessary and conducting investigations as needed.
  • Develop and maintain recruiting resources, conduct interviews, and evaluate candidates for selection in order to meet the needs of the organization.
  • Responsible for development and maintenance of employee personnel files, completing and filing requests for information, and tracking completed documentation.
  • Ensure employee understanding of benefit programs by regularly generating communication and counseling employees as situations arise.
  • Act as a liaison with benefit vendors to ensure efficient benefits administration. Also acts as a liaison with the temp agencies for staffing purposes.
  • Administratively ensures compliance with all state and federal employment laws. To include compliance with COBRA, ERISA, FMLA and FLSA.
  • Attend unemployment hearings, Division of Human Rights hearings, or EEOC hearings as necessary.

Human Resource Clerk

FedEx Ground
Syracuse
01.2005 - 01.2012
  • I was responsible for answering phones, scheduling appointments, greeting customers with employment inquiries. Over time, I began conducting new hire orientations and maintaining package handler files.
  • I learned how to dispatch drivers and trailers, also collecting and entering driver logs. I built driver files for approval, completed self-audits to maintain file consistency and accuracy. Completed any additional tasks as needed, in a timely and professional manner, including scanner inventory reconciliation.
  • On a daily basis, multi-tasking, managing my time wisely to meet deadlines as well as provide excellent customer service. I conducted sort observations, new hire orientations, ensuring the accurate job-related information is given to new employees and make myself available for any questions, concerns and be an active listener. Complete and maintain employee files, Injury files, process terminations, and all paperwork related to those processes. Create spreadsheets, excel, word, and access documents, to organize and store pertinent information. Strive to maintain professionalism at all times, on the phone and in person and maintain a direct line of communication to my peers.
  • Assistant to the hub Senior manager, I was basically his secretary. I answer the phones, schedule appointments, process invoices, complete internal audits, assist customers in locating packages and any other task given to complete.
  • Admin, where I am fully involved in auditing, processes and files, correcting errors, also managing Quality Assurance clerks, to make sure their time is being well spent, always putting the customer first.

Front End CSM

P & C Foods
Syracuse
01.1996 - 01.2005
  • I greeted customers, checked out and bagged their groceries, retrieved carts, cleaned the front end of the store, and helped out wherever needed.
  • I processed bill payments, check cashing, played lottery, counted cashier drawers, recorded all monetary transactions.
  • I was strained to fill in as a back up to the Store receiver. Scan incoming product from various vendors and to match the invoices the store was billed for. Update and keep track of inventory, scan old/outdated/damaged product leaving the store.
  • Assisted with opening and closing the cash office, and completed the daily and weekly store reconciliation, to determine loss or profit.
  • Assistant to the store manager, my responsibilities included interviewing and training newly hired cashiers. I completed store orders and stocked shelves. Most of the time monitoring front end of the store, assisting customers, writing cashier schedules, overall cleanliness and ensuring good customer service.

Education

Bryant & Stratton College -

Bryant & Stratton College
Syracuse, NY
01.2009

Some College (No Degree) - Sociology

Le Moyne College
Syracuse, NY

Thomas J. Corcoran H.S. -

Thomas J. Corcoran H.S.
Syracuse, NY
01.1996

Skills

  • Computer proficiency
  • Conflict resolution
  • Team leadership
  • Disciplinary process
  • Company policies
  • HR policies and procedures
  • Microsoft Word and Excel
  • Written and oral communication
  • Professional phone etiquette
  • Time management
  • Work prioritization
  • Multi-tasking

Hobbies and Interests

  • Recreational slow pitch softball
  • Bowling

References

  • Rhiannon Nicholson, 315-409-4029, Academic Coach, Syracuse City School District
  • John Monaghan Jr, 315 -378-3860, Superintendent, Oneida Water Dept.

Volunteer Experience

  • Ronald McDonald House, Syracuse, NY, Prepared meals for families of hospitalized and ill children
  • We Rise Above the Streets, Syracuse, NY, Collected clothing and prepared food to distribute to the homeless in Downtown Syracuse

Timeline

HR Manager

Tessy Plastics Corp.
01.2025 - Current

HR Administrator

Tessy Plastics Corp.
01.2012 - 01.2025

Human Resource Clerk

FedEx Ground
01.2005 - 01.2012

Front End CSM

P & C Foods
01.1996 - 01.2005

Bryant & Stratton College -

Bryant & Stratton College

Some College (No Degree) - Sociology

Le Moyne College

Thomas J. Corcoran H.S. -

Thomas J. Corcoran H.S.

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