La Shannon Lewis
Dallas,GA
Summary
Mission-driven professional with over a decade of experience in Social Services and nearly ten years in federally funded Workforce Development. Skilled in assessing client needs, coordinating resources, and leading teams to deliver client-focused solutions. Known for strong communication, leadership, and problem-solving skills, with a record of driving outcomes in service-oriented environments.
Overview
13
13
years of professional experience
Work History
Career and Training Advisor (Youth)
WorkSource Cobb/CobbWorks, Inc.
Marietta, GA
05.2021 - Current
- Orchestrates weekly in-person program overview orientations, as well as off-site workshops and informational sessions at local high schools, libraries, and community events, to expand community outreach and engagement.
- Streamlined the intake and eligibility process by developing and distributing targeted outreach materials, improving client understanding, and program enrollment efficiency.
- Maintains an average caseload of over 60 participants, achieving a 92% successful completion rate for those enrolled in vocational and technical training programs.
- Advocated for Summer Work Experience participants, successfully increasing their average hourly wage to $14, up from the previous range of $10 to $11 per hour.
Career Facilitator (Adult)
Three Rivers Regional Commission
Griffin, GA
08.2020 - 05.2021
- Administered comprehensive computerized assessments to evaluate clients' strengths, interests, and personality traits, supporting informed career planning and program placement decisions.
- Applied career development frameworks and labor market insights to guide 35 clients toward career paths aligned with their individual goals and capabilities.
- Created and maintained Individual Training Agreements (ITAs), clearly outlining clients’ financial needs and training objectives.
- Composed detailed, timely case notes to document client progress and ensure alignment with their Individual Service Strategy (ISS) plans.
- Conducted quarterly follow-up evaluations for up to one year post-program to monitor client outcomes, ensure continued support, and inform program effectiveness.
Owner/Operator
A Dream Deferred LLC
Las Vegas, NV
02.2019 - 07.2020
- Maintained accurate clinical records and documentation compliant with state regulations.
- Provided case management services such as linking patients with appropriate resources within the community.
- Participated in weekly team meetings to discuss cases and review progress towards goals.
- Developed and implemented evidence-based interventions to address client needs.
- Facilitated psychoeducation groups related to topics such as stress management, anger management, communication skills.
Youth Career Coach
Southern Nevada Regional Housing Authority
Las Vegas, NV
01.2017 - 05.2019
- Provided personalized guidance to youth, helping them overcome barriers to securing competitive employment.
- Managed daily customer relationships, addressing concerns promptly and developing actionable solutions.
- Planned, developed, implemented, and evaluated the success of clients' Individual Employment Plans (IEP).
- Reviewed and critiqued resumes, maintaining a comprehensive understanding of various occupations and careers to ensure effective youth placement.
- Administered CASAS, Traitify Personality Assessments, and WorkKeys assessments.
- Demonstrated effective application of the Case Management Model, adhering to policies and procedures for Career Advisement.
Family Services Specialist II
State of Nevada Division of Welfare and Supportive Services
Las Vegas, NV
08.2012 - 09.2016
- Assisted clients in applying for public benefits such as food stamps or Medicaid.
- Assessed eligibility criteria for various programs offered by the agency and ensured compliance with applicable laws and regulations.
- Maintained accurate records of client progress using case management software systems.
- Provided crisis intervention services when needed including emergency shelter placement or referrals to appropriate agencies.
Education
Bachelor of Science - Interdisciplinary Studies
Clayton State University
Morrow, GASkills
- Microsoft Office Suite
- Microsoft Excel
- Google Workspace
- VOS/Virtual One Stop (Geographic Solutions)
- OSOS (One-Stop Operating System)
- Zoom, Microsoft Teams, Google Meet
- Canva
- You Science (Career Assessment Tool)
- O*Net (Occupational database navigation)
Affiliations
- WorkSource Cobb Youth Committee, 03/01/22, Current
- Southeastern Employment and Training Association, 05/01/21, Current
- National Association of Workforce Development Professionals, 11/01/23, Current
Timeline
Career and Training Advisor (Youth)
WorkSource Cobb/CobbWorks, Inc.
05.2021 - Current
Career Facilitator (Adult)
Three Rivers Regional Commission
08.2020 - 05.2021
Owner/Operator
A Dream Deferred LLC
02.2019 - 07.2020
Youth Career Coach
Southern Nevada Regional Housing Authority
01.2017 - 05.2019
Family Services Specialist II
State of Nevada Division of Welfare and Supportive Services
08.2012 - 09.2016
Bachelor of Science - Interdisciplinary Studies
Clayton State University
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