LaShanta Brown
Assistant Healthcare Administrator
Delhi,LA
1
Certification
10
years of professional experience
Dynamic healthcare professional with a proven track record at Richland Medical Center, excelling in medical coding and patient care. Recognized for enhancing coding accuracy and fostering teamwork. Skilled in electronic health records and committed to delivering exceptional customer service while adapting to fast-paced environments.
Work History
Richland Medical Center
1 Year 6 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized charts
- Measured vital signs
- Answers phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Assigned appropriate ICD-10 and CPT codes based on documentation provided by healthcare providers.
Louisiana Healthcare
10 Years 4 Months- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Skilled at working independently and collaboratively in a team environment.
Lamb Weston
3 Months- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Operated cleaning equipment, ensuring thorough sanitation of assigned areas.
Customer Service Representative
2 Years 3 Months- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted in processing orders and managing returns, ensuring timely fulfillment.
- Utilized CRM software to track customer interactions and maintain accurate records.
- Collaborated with team members to enhance service delivery and improve customer satisfaction.
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
Education
High School Diploma
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Flexible and adaptable
Computer skills
Patient Care
Vital Signs Measurement
Electronic Health Records
Medical Terminology
Appoint Scheduling
Coder
Certification
Certified Phlebotomy Technician
Cpr Certification
Certified Medical Administrative Assistant
Certified Medical Assistant
Medical Coder
Timeline
Richland Medical Center
Medical Associates, Medical Billing & Coder
04.2025 - CurrentRead More
Lamb Weston
Cleaning Equipment
12.2023 - 03.2024Read More
Customer Service Representative
Remote
12.2019 - 03.2022Read More
Louisiana Healthcare
Assistant Healthcare Administrator
06.2016 - CurrentRead More
Delhi High School
High School Diploma
Read More