Lashanya Ashe
Brooklyn,NY
Summary
Dynamic HR professional with over 8 years of experience in staffing, administration, and process improvement. Proven track record in managing HR operations, enhancing employee experiences, and developing teams. Strong analytical skills with a focus on data-driven decision-making and process optimization.
Overview
16
16
years of professional experience
Work History
Staffing Coordinator
Hospital for Special Surgery, Main Campus
New York, NY
06.2018 - Current
- Lead recruitment and onboarding processes, ensuring alignment with organizational goals and enhancing the employee experience.
- Manages timekeeping and attendance tracking, providing accurate payroll data to the finance team.
- Developed and implemented training resources for new employees, improving team readiness and efficiency.
- Coordinates scheduling and staffing operations, optimizing shift coverage based on real-time availability and operational needs.
- Fostering partnerships with department leads to ensure seamless communication and workflow efficiency.
- Automated HR processes to improve efficiency, enhancing overall service delivery across departments.
- Analyzes employee data to identify trends, driving continuous improvement initiatives and refining HR policies.
Administrative Manager
Hospital for Special Surgery, Main Campus
New York, NY
11.2015 - 06.2018
- Collaborated with various stakeholders to support key HR functions, including payroll and employee scheduling.
- Developed and maintained an HR knowledge base, providing team members with critical resources for accurate information dissemination.
- Automated office operations to optimize accounts payable and receivable, customer correspondence and data communications.
- Monitored office inventory to maintain supply levels.
- Managed purchase requisitions and approvals for all department equipment and supplies.
- Entered and verified timekeeping data with consistent reviewed, corrections and deletions.
- Reviewed and approved production timecards daily.
- Created day-off schedules and monitored available and used days off for each employee.
- Documented unplanned absences and time-card errors.
- Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
- Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
- Handled payroll help desk and answered questions regarding correct and accurate payroll time entry.
Registrar
Hospital for Special Surgery, Main Campus
New York, NY
05.2008 - 11.2015
- Ensured compliance with HIPAA guidelines while managing patient records and data integrity.
- Actively supported team members by processing inquiries and requests efficiently, contributing to a positive employee and patient experience.
- Created reports to analyze patient data trends, supporting quality improvement initiatives.
- Collected, evaluated and stored documents securely in permanent records.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Processed patient medical records requests in compliance with HIPAA guidelines.
- Accessed patient charts to collect, abstract and extrapolate patient data.
- Secured retrieval of comprehensive patient data to support risk and quality.
- Utilized reporting system to print patient charts, labels and future appointments report.
- Ordered and restocked supplies in line with budget limits and office needs.
- Responded to incoming department phone calls and directed callers to appropriate team members based on need.
- Worked with nurses and other clinic staff to process patients and direct to appropriate departments.
Medical Secretary
Dr. David Lefkowitz
New York, NY
10.2008 - 11.2011
- Answered phone calls to provide assistance, information and medical personnel access.
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
- Conducted patient intake interviews to collect medical information and insurance details.
- Managed physician calendar, scheduling patient appointments and procedures.
- Compiled physical and digital documents, charts and reports.
- Documented and responded to incoming correspondences to address questions.
- Applied knowledge of medical terminology and insurance processes to support office administration productivity.
- Updated group medical records and technical library to promote smooth office operations.
- Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
- Managed unit call reception and routed calls to correct department.
- Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
- Monitored unit supply levels and notified management of ordering needs.
Skills
- HR Management: Staffing, onboarding, performance management
- Data Analysis: Process improvement, trend identification, reporting
- Communication: Strong verbal and written skills, stakeholder engagement
- Technology Proficiency: ServiceNow, MS Office Suite (Excel, PowerPoint), experience with payroll systems, Workday
- Coaching & Development: Team training and mentorship, conflict resolution
Timeline
Staffing Coordinator
Hospital for Special Surgery, Main Campus
06.2018 - Current
Administrative Manager
Hospital for Special Surgery, Main Campus
11.2015 - 06.2018
Medical Secretary
Dr. David Lefkowitz
10.2008 - 11.2011
Registrar
Hospital for Special Surgery, Main Campus
05.2008 - 11.2015
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