LaShara Jones
Slidell,LA
Summary
I am seeking a fulfilling position that offers growth opportunities and allows me to utilize my skills and expertise. To leverage my diverse experience, skills and passion for growth to secure a challenging role that offers opportunities for professional development and advancement. I anticipate that employment with your company will assist me in accomplishing that objective. I believe there is always room for critiques and new experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Home Health Aide
Morning Sun
Pearl River, LA
04.2024 - Current
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Provided companionship and monitored health condition of clients.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Prepared meals and snacks according to prescribed diets.
- Administered medications as instructed by physician or nurse practitioner.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Transported clients to doctor appointments and social events.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Assisted clients with bathing, dressing and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
Mail Carrier
USPS, United States Postal Service
Hammond, LA
03.2024 - 05.2024
- Delivered packages and letters to residential customers.
- Assisted other carriers with their routes as needed during peak periods.
- Operated a vehicle in accordance with safety regulations.
- Reported any damaged or missing mail items to supervisor immediately.
- Sorted mail to be delivered according to route and customer address.
- Performed regular maintenance checks on assigned vehicle.
- Verified accuracy of addresses before delivering packages.
- Organized parcels into appropriate size containers for transport.
Security Officer
Allied Universal Security Services
New Orleans, LA
02.2024 - 03.2024
- Investigated all reported incidents of theft or vandalism on premises.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Operated communication systems between officers stationed throughout the facility.
- Monitored surveillance cameras and responded to suspicious activity.
- Assisted with crowd control during large events held at the facility.
- Adhered to post orders while maintaining a visible presence around the property.
- Confirmed visitor identification prior to granting entry into the building.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Maintained accurate logs of all security related activities.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Checked for safety hazards and took corrective action when necessary.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Package Handler
Ups
Hogdkins, IL
07.2021 - 01.2024
- Picking/Packing, Training, experience with jack pallets, started training to become a supervisor until i got injured, cleaning
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Inspected packages for damages or defects and recorded any issues found.
- Transported parcels between loading docks, delivery vehicles, and post office facilities.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Assisted in training new employees on package handling processes.
- Maintained accurate inventory records of incoming and outgoing shipments.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
- Maintained a clean work environment by removing debris from the loading dock area.
- Organized packages according to type, size, destination, and other specifications.
Home Health Aide (HHA)
Healing Hands Home Health
Merrillville, IN
08.2023 - 10.2023
- Meal preparation, Transportation to appointments, running errands, Light House Keeping, Taking vitals and phlebotomy (blood draws), Giving Medication, companionship
- Conducted parent education on neonate care, feeding techniques, and home healthcare requirements.
- Conducted home visits to assess patient health status and provide support services such as medication management or crisis intervention.
- Ensured that all home health aides followed established protocols when providing services to clients.
- Collaborated with other disciplines within the hospice team such as nurses, home health aides, chaplains or bereavement counselors.
Manager
Poundcake Fairy Cafe
Merrillville, IN
06.2020 - 08.2023
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Provided leadership during times of organizational change or crisis situations.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Home Health Aide (HHA)
Rosie Mae Home Care
Merrillville, IN
07.2023 - 08.2023
- Light House Cleaning
- Developed care plans and coordinated services for home health patients.
- Facilitated referrals for additional services when needed such as home health aides or durable medical equipment suppliers.
- Conducted home visits to assess family dynamics, health needs, and educational resources.
- Assigned shifts and managed vacation requests from Home Health Aides.
- Adhered strictly to all laws governing the rights of patients receiving home health services.
- Conducted home visits for high risk patients as needed to assess their health status and provide support services.
Medical Receptionist
life at home senior care
Merrillville, IN
06.2023 - 07.2023
- Scheduling patients, taking insurance, answering phone calls, employee training
- Greeted and checked in patients, updating patient information in computer system.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Answered phones promptly and directed calls appropriately.
- Performed data entry tasks related to billing and collections procedures.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
Medical Receptionist
ProCare Homes Health
Merrillville, IN
05.2023 - 06.2023
- Checking in patients, answering phone, making appointments, handling checks, money orders and cards
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Protected patients by observing strict HIPAA guidelines.
- Processed patient payments and scanned identification and insurance cards.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Sales Associate
Footlocker
Merrillville, IN
07.2019 - 06.2021
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained up-to-date knowledge of store merchandise and policies.
- Maintained cleanliness of store environment including floors, windows, displays.
- Developed trusting relationships with customers by making personal connections.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Education
High School Equivalency Diploma -
General High School Curriculum
Work Ones, INSkills
- Behavioral Management
- Patient transportation
- Meal Preparation
- Care Plan Management
- Light Housekeeping
- Feeding Assistance
- Toileting assistance
- Personal Hygiene Assistance
- Mobility support
- Medical Charting
- Housekeeping
- First aid and safety
- Patient Care
- Vital signs monitoring
- Behavior redirection
- Compassionate client care
- Mail Sorting
- Route Management
- Mail distribution
- Load Management
- Route Navigation
- Package scanning
- Organizational Skills
- Professionalism
- Analytical Thinking
- Time Management
- Attention to Detail
- Reliability
- Loading and unloading
- Forklift Operation
- Hand-Eye Coordination
- Warehouse Safety
- Customer Service
- Order Fulfillment
- Quick Learner
- Critical Thinking
- Stockroom Maintenance
- Sales Development
- Payment Processing
- Inventory Control
- Retail loss prevention
- Display Setup
- Multi-tasking strength
- Written and oral communication skills
- Problem-solving skills
- Money Handling
- Goal-Oriented
- Sales Training
- Teamwork and Collaboration
- Professional Demeanor
- Schedule Preparation
- Team Leadership
- Staff Training and Development
- Brand Management
- Stationary surveillance
- Electronic surveillance
- Investigation documentation
- Crime Prevention
- Complex Problem-Solving
- First aid and CPR certified
- Detail Oriented
- Crisis intervention training
- Proficient in [Software]
- Microsoft Office
- Telephone Etiquette
- Patient Registration
- Insurance Claims
- Patient Scheduling
- Records Maintenance
- HIPAA Guidelines
- Appointment Scheduling
Affiliations
- Im a jack of all trades
- Im an inspirational speaker for all ages
- Coach & Mentor of my former dance team Dance Force Elite
- Volunteer with older people such as activity time are senior homes
- I mentor young models as well
- I am a social media influencer for young African/ African American young girls and teens
- Every other month I feed the needy or deliver meals to senior citizens
Accomplishments
- Most Improved Dancer of The Year.
- Youngest inspirational speaker (age 8)
Certification
- BLS certified
- Pediatric Cpr Certified
References
References available upon request.
Timeline
Home Health Aide
Morning Sun
04.2024 - Current
Mail Carrier
USPS, United States Postal Service
03.2024 - 05.2024
Security Officer
Allied Universal Security Services
02.2024 - 03.2024
Home Health Aide (HHA)
Healing Hands Home Health
08.2023 - 10.2023
Home Health Aide (HHA)
Rosie Mae Home Care
07.2023 - 08.2023
Medical Receptionist
life at home senior care
06.2023 - 07.2023
Medical Receptionist
ProCare Homes Health
05.2023 - 06.2023
Package Handler
Ups
07.2021 - 01.2024
Manager
Poundcake Fairy Cafe
06.2020 - 08.2023
Sales Associate
Footlocker
07.2019 - 06.2021
High School Equivalency Diploma -
General High School Curriculum