LaShara Kelley

Greeting patients and visitors ,checking in and out patients, scheduling patients appointments, and updating patients information. Assisting in filing medical records and documents, answering multi-line phone systems and directing calls to requested departments. Delivering high-quality and customer service to patients.

Greeting visitors and patients, checking patients in and out. Checked patient insurance, demographic, and health history to keep information current. Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor. Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.

Warmly greeted patients and visitors and made each feel welcome. Assisted patients in moving out of beds, wheelchairs, stretchers. Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.