Lashara Robertson
Nashville,Tn
Summary
Reliable and punctual, successfully handles fast-paced work. Proven willingness to take on any task to support team and help business succeed. Offers strong Skills and abilities. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Distribution Specialist/Administrator
Superior Communications
La Vergne, TN
02.2022 - 05.2023
- Prepared shipping documents and ensured accuracy of information.
- Planned, coordinated and monitored the receipt, storage and distribution of goods.
- Ensured orders were filled accurately and on time.
- Maintained inventory records of shipments and stock levels.
- Analyzed current warehouse operations to identify areas for improvement.
- Monitored product quality, quantity and cost control measures to minimize waste.
- Assisted with training new staff members on proper warehouse procedures.
- Organized stock into designated locations within the warehouse.
- Inspected incoming shipments for damages or discrepancies prior to accepting them.
- Created reports documenting daily activities, inventory levels, order processing details.
- Coordinated with vendors regarding returns, replacements and other related issues.
- Resolved customer complaints in a professional manner by providing accurate information.
- Implemented effective methods for tracking shipment data using computer systems.
- Provided assistance with loading and unloading trucks as needed.
- Received deliveries from suppliers and checked invoices against purchase orders.
- Sorted items according to size, type, style or other specifications before storing them in the appropriate area.
- Reviewed and followed pick sheets to prepare, pack and scan orders.
- Tagged and stored product inventory in correct areas and locations.
- Broke down heavy pallet loads of cases, boxes and bags.
- Made frequent adjustments to work plans to accommodate changing priorities.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Facility Supervisor
WServices
Nashville, TN
03.2021 - 08.2021
- Maintained inventory records of tools, supplies, materials, and equipment used in the facility.
- Supervised staff members responsible for cleaning, security, landscaping, and general facility upkeep.
- Provided training to staff on proper safety protocols and operating procedures.
- Assisted in developing strategies for improving operational efficiency while reducing costs associated with managing a facility.
- Resolved customer complaints regarding building services or facilities issues in a timely manner.
- Analyzed data from various sources in order to make informed decisions about future improvements.
- Checked common areas and conference rooms regularly to verify cleanliness and order.
- Managed system work orders by distributing assignments and closing out completed work after walk-throughs.
- Tracked inventory of cleaning products and materials to maintain optimum supply levels.
- Trained and monitored employees to teach daily tasks and improve performance.
- Monitored employee work levels and optimized performance with strategic approaches.
- Prepared and planned worksites to help jobs run smoothly.
Delivery Driver
Tak distribution
Nashville, Tn
02.2020 - 02.2021
- Avoided delivery errors by closely following scanning, tracking, and documentation procedures
- Protected customer packages from damage with safe handling and proper load balancing
- Met schedule demands by coordinating suitable mile routes
- Loaded van each day, lifting packages weighing up to 50 pounds with no assistance
- Collected and delivered 20+ orders per hour
- Projected professional image to customers by keeping van clean and well-maintained
- Achieved 90% delivery satisfaction rating through consistent delivery accuracy
- Promoted package security, following protocols for signature-required deliveries and choosing reasonable locations to leave at-the-door drop-offs
- Handled 150+ deliveries each day across area
- Controlled errors by checking contents against shipping papers
- Met schedule demands by planning efficient routes and adjusting plans to compensate for issues such as accidents
- Reported delays, accidents, and other traffic and transportation situations to bases or other vehicles using telephones or mobile two-way radios
- Minimized load shifting by balancing and securing boxes.
Janitorial Manager
Hot topic
Nashville, Tn
02.2018 - 12.2018
- Coordinated staff schedules to meet forecasted housekeeping needs
- Assisted in hiring and training new housekeeping employees
- Maintained efficiency by assigning all daily work tasks to employees
- Covered all work assignments by preparing effective schedules and delegating jobs.
Janitorial Manager
Amazon
Nashville, Tn
02.2016 - 06.2018
- Supervised performance of housekeeping and laundry staff through personal inspections and other quality control measures
- Coordinated staff schedules to meet forecasted housekeeping needs
- Enforced compliance with OSHA regulations and company policies
- Maintained efficiency by assigning all daily work tasks to employees
- Assisted in hiring and training new housekeeping employees
- Avoided work delays by keeping staffing and supplies at ideal levels
- Delivered efficient, high-quality cleaning services with skilled employee management
- Resolved staff performance problems and personal conflicts with hands-on approach
- Covered all work assignments by preparing effective schedules and delegating jobs
- Verified work quality and team performance with routine and surprise inspections
- Determined work required for each job, estimating time and labor required to meet targets
- Increased employee efficiency with effective work plans and improved team dynamics
- Satisfied customers with timely service and by quickly resolving service issues.
Education
High school diploma -
Springfield Highschool
Springfield, TN05.2007
Some College (No Degree) - Medical Assisting
Independence University
Salt Lake City, UTSkills
- Coordination
- Written communication
- Task prioritization
- Scheduling
- Google Drive
- Planning
- Cultural awareness
- Time management
- Microsoft Word
- Critical thinking
- Multitasking
- Analytical thinking
- Budgeting
- Quality Assurance
- Order Verification
- Package Scan
- Package Scanning
- Problem-Solving
- Complex Problem-Solving
- Attention to Detail
- Clean MVR
- Teamwork and Collaboration
- Exceptional Written and Verbal Communication Skills
- Courteous and Polite Demeanor
- Dependable and Reliable
- Database Management
- Client Relationship Management
- Punctual and Reliable
- Customer Service
- Time Management
References
References available upon request.
Timeline
Distribution Specialist/Administrator
Superior Communications
02.2022 - 05.2023
Facility Supervisor
WServices
03.2021 - 08.2021
Delivery Driver
Tak distribution
02.2020 - 02.2021
Janitorial Manager
Hot topic
02.2018 - 12.2018
Janitorial Manager
Amazon
02.2016 - 06.2018
High school diploma -
Springfield Highschool
Some College (No Degree) - Medical Assisting
Independence University
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