Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaShaun Jones

Distribution And Sales Mail Clerk
Little Elm,TX

Summary

Dependable Job Title offering Number years of expertise in mailing letters and packages to recipients all over world. Highly attuned to customers' varying needs with success in achieving sales and customer satisfaction targets. Skilled in managing fluctuating workloads in production-driven settings. Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking Mail Machine Operator highly productive in fast-paced environments. Keeps letters and packages moving smoothly with well-maintained machinery. Quick to resolve routing errors and jams with minimal oversight.

Overview

20
20
years of professional experience
3
3
years of post-secondary education

Work History

Distribution and Sales Mail Clerk

United States Postal Service, USPS
Shreveport, LA
01.2012 - Current
  • Used automated mail processing equipment to sort and collate mail.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
  • Advised on post office services such as collection times, delivery options and product prices.
  • Processed and organized incoming mail for distribution to appropriate departments.
  • Coordinated mail delivery, pick-up and tracking for smooth dispatch operations.
  • Set up automated mail-processing systems to maintain smooth sorting operations.
  • Checked parcels were securely sealed to eliminate losses.
  • Tracked outgoing mail to provide accurate customer updates.
  • Upsold postal services like insurance and tracking.

Casion Card Services Supervisor

Harrah's Casino
Bossier City, LA
11.2002 - 04.2012
  • Handled customer complaints and inquiries.
  • Assisted with training and development of team members.
  • Monitored team's performance and gave feedback when necessary.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Updated account information to maintain customer records.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.

Education

Associate Of Business Administration - Business Administration

Southern University At New Orleans
New Orleans, LA
08.1987 - 05.1990

Skills

    Post office operations

undefined

Timeline

Distribution and Sales Mail Clerk

United States Postal Service, USPS
01.2012 - Current

Casion Card Services Supervisor

Harrah's Casino
11.2002 - 04.2012

Associate Of Business Administration - Business Administration

Southern University At New Orleans
08.1987 - 05.1990
LaShaun JonesDistribution And Sales Mail Clerk