LaShaun Scott
Coral Springs,FL
Summary
Accurate and detail-oriented Business Accounting graduate with a proven ability to work independently or as part of a team. I am seeking a position where I can utilize my generalist skills and knowledge to contribute to a company's success. I possess administrative support skills, accounting expertise, financial reporting capabilities, organizational and supervision skills, and experience managing and keeping an office running. Additionally, I have excellent customer service, problem-solving, interpersonal, and communication skills.
Overview
15
15
years of professional experience
3
3
Certification
Work History
Accountant / Bookkeeper
EC RUFF MARINE
Fort Lauderdale, FL
12.2023 - 09.2024
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
Senior Tax Specialist
H&R Block
Fort Lauderdale, FL
12.2016 - 04.2024
- Computed tax depreciation rates on business assets like technology and vehicles.
- Analyzed financial records to verify accuracy of tax returns.
- Assessed client tax situations to determine best filing options.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Completed and filed returns with tax departments at local, state, and federal levels.
Delivery Driver
Amazon
Deerfield Beach, FL
05.2022 - 12.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Customer Service Representative
Sitel
Pompano Beach, FL
07.2019 - 07.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Understand and strive to meet or exceed metrics while providing excellent customer service.
- Multi-task and navigate through multiple systems.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Handled inbound calls for Western Union and processed payments for many different billers such as energy, gas, auto loan, and Life Insurance.
Senior Office Assistant
City of Deerfield Beach
Deerfield Beach, FL
11.2018 - 02.2019
- Ensured accurate financial recordkeeping by managing expense reports, invoices, budgets, and payroll documentation.
- Provided backup support to other staff members during periods of high workload or employee absences to ensure continuity of operations.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer satisfaction by promptly addressing inquiries and resolving issues via phone, email, or in-person interactions.
Recruiter
HardKnocks LLC
Fort Lauderdale, FL
05.2016 - 11.2018
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Operated and maintained applicant tracking and candidate management systems.
- Created engaging job postings that accurately reflected position requirements while showcasing company culture.
- Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.
Cosmetologist
Self-employeed
Coral Springs, FL
05.2010 - 05.2016
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
Bartender
Sun Life Stadium
Miami Gardens, FL
10.2009 - 10.2012
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Diploma - Medical Assistant & Phlebotomy
Illinois School of Health Careers
Chicago, IL11.2020
BBA - Business Administration Generalist
AIU University
Elgin, IL11.2014
Diploma - Cosmetology
Margate School of Beauty
Margate, FL12.2010
Associate of Arts - Business Administration Business
Aiu University
Elgin, IL09.2006
Skills
Multitasking Abilities
Reliability
Excellent Communication
Active Listening
Problem-solving abilities
Teamwork and Collaboration
Business Administration
Staff Recruitment and Hiring
Accounting Fundamentals
Organization and Time Management
Decision-Making
Bookkeeping and Reconciliation
Certification
- Alison {Supervision Skills- Managing Employee Performance}. September 2023
- Alison {Professional Bookkeeping and Accounting 4- The trail Balance and more}. September 2023
- Alison {Microsoft Excel Formulas and Functions} September 2023
Hobbies
My favorite hobbies are yoga and meditation. They help bring my mind and body into balance and promote a strong mind-body connection.
Timeline
Accountant / Bookkeeper
EC RUFF MARINE
12.2023 - 09.2024
Delivery Driver
Amazon
05.2022 - 12.2023
Customer Service Representative
Sitel
07.2019 - 07.2020
Senior Office Assistant
City of Deerfield Beach
11.2018 - 02.2019
Senior Tax Specialist
H&R Block
12.2016 - 04.2024
Recruiter
HardKnocks LLC
05.2016 - 11.2018
Cosmetologist
Self-employeed
05.2010 - 05.2016
Bartender
Sun Life Stadium
10.2009 - 10.2012
Diploma - Medical Assistant & Phlebotomy
Illinois School of Health Careers
BBA - Business Administration Generalist
AIU University
Diploma - Cosmetology
Margate School of Beauty
Associate of Arts - Business Administration Business
Aiu University