LaShaun Scott
Coral Springs,FL
Summary
Accurate and detail-oriented Business Accounting graduate with a proven ability to work independently or as part of a team. I am seeking a position where I can utilize my generalist skills and knowledge to contribute to a company's success. I possess administrative support skills, accounting expertise, financial reporting capabilities, organizational and supervision skills, and experience managing and keeping an office running. Additionally, I have excellent customer service, problem-solving, interpersonal, and communication skills.
Overview
15
15
years of professional experience
3
3
Certification
Work History
Accountant / Bookkeeper
EC RUFF MARINE
2023.12 - 2024.09
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
Senior Tax Specialist
H&R Block
2016.12 - 2024.04
- Computed tax depreciation rates on business assets like technology and vehicles.
- Analyzed financial records to verify accuracy of tax returns.
- Assessed client tax situations to determine best filing options.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Completed and filed returns with tax departments at local, state, and federal levels.
Delivery Driver
Amazon
2022.05 - 2023.12
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Customer Service Representative
Sitel
2019.07 - 2020.07
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Understand and strive to meet or exceed metrics while providing excellent customer service.
- Multi-task and navigate through multiple systems.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Handled inbound calls for Western Union and processed payments for many different billers such as energy, gas, auto loan, and Life Insurance.
Senior Office Assistant
City of Deerfield Beach
2018.11 - 2019.02
- Ensured accurate financial recordkeeping by managing expense reports, invoices, budgets, and payroll documentation.
- Provided backup support to other staff members during periods of high workload or employee absences to ensure continuity of operations.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer satisfaction by promptly addressing inquiries and resolving issues via phone, email, or in-person interactions.
Recruiter
HardKnocks LLC
2016.05 - 2018.11
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Operated and maintained applicant tracking and candidate management systems.
- Created engaging job postings that accurately reflected position requirements while showcasing company culture.
- Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.
Cosmetologist
Self-employeed
2010.05 - 2016.05
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
Bartender
Sun Life Stadium
2009.10 - 2012.10
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Diploma - Medical Assistant & Phlebotomy
Illinois School of Health Careers
Chicago, IL11.2020
BBA - Business Administration Generalist
AIU University
Elgin, IL11.2014
Diploma - Cosmetology
Margate School of Beauty
Margate, FL12.2010
Associate of Arts - Business Administration Business
Aiu University
Elgin, IL09.2006
Skills
Multitasking Abilities
Reliability
Excellent Communication
Active Listening
Problem-solving abilities
Teamwork and Collaboration
Business Administration
Staff Recruitment and Hiring
Accounting Fundamentals
Organization and Time Management
Decision-Making
Bookkeeping and Reconciliation
Certification
- Alison {Supervision Skills- Managing Employee Performance}. September 2023
- Alison {Professional Bookkeeping and Accounting 4- The trail Balance and more}. September 2023
- Alison {Microsoft Excel Formulas and Functions} September 2023
Hobbies
My favorite hobbies are yoga and meditation. They help bring my mind and body into balance and promote a strong mind-body connection.
Timeline
Accountant / Bookkeeper
EC RUFF MARINE
2023.12 - 2024.09
Delivery Driver
Amazon
2022.05 - 2023.12
Customer Service Representative
Sitel
2019.07 - 2020.07
Senior Office Assistant
City of Deerfield Beach
2018.11 - 2019.02
Senior Tax Specialist
H&R Block
2016.12 - 2024.04
Recruiter
HardKnocks LLC
2016.05 - 2018.11
Cosmetologist
Self-employeed
2010.05 - 2016.05
Bartender
Sun Life Stadium
2009.10 - 2012.10
Diploma - Medical Assistant & Phlebotomy
Illinois School of Health Careers
BBA - Business Administration Generalist
AIU University
Diploma - Cosmetology
Margate School of Beauty
Associate of Arts - Business Administration Business
Aiu University
- Alison {Supervision Skills- Managing Employee Performance}. September 2023
- Alison {Professional Bookkeeping and Accounting 4- The trail Balance and more}. September 2023
- Alison {Microsoft Excel Formulas and Functions} September 2023
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