LaShaun Yvette Herron
Riverview,FL
Summary
Highly skilled in health systems management with a background in coordinating and implementing healthcare initiatives. Strengths include strategic planning, policy development, and system optimization to improve service delivery. Significant experience working cross-functionally with diverse teams, demonstrating leadership skills and strong communication capabilities. Proven record of enhancing health care services through innovative approaches and continuous improvement strategies.
Overview
13
13
years of professional experience
Work History
Health Systems Specialist
Department of Veterans Affairs
06.2015 - Current
- Company Overview: Veterans Health Administration
- Collaborate with the Veterans Benefits Administration (VBA) and the Department of Defense (DoD) to provide guidance and oversight into the implementation of Veterans Health Administration (VHA) disability evaluation programs
- Collaborate with VHA Compensation and Pension (C&P) evaluation clinics, and VBA regional offices, to review medical evaluations of Veterans residing overseas
- Collaborate with government contractors and other external customers to ensure Veterans and Service Members (SMs) receive disability evaluation services in support of their claims for benefits
- Develop and implement projects, initiatives, and solutions to support and improve the overall disability program
- Participate in workgroups and task forces which address disability program issues, performance improvement initiatives, and implementation of new guidance and training
- Identify opportunities to enhance the Pre-Discharge Program Office while communicating and defending initiatives to consolidate or integrate services, programs and facilities
- Work collaboratively with the DoD Defense Health Agency, and other internal and external organizations to promote the constructs of the Integrated Disability Evaluation System (IDES) Program
- Assist in the development of long-range project plans, goals, objectives, and milestones which evaluates the effectiveness of programs conducted under the auspices of the Office of Disability and Medical Assessment (DMA) and IDES
- Utilize performance reports, existing policies, regulations, improvement tools, and research-based evidence to identify opportunities for quality improvement and manage risk
- Design and implement strategies for effective communication of program information
- Monitor and respond to IDES/DMA inquires pertaining to clinic setup, registration, scheduling of SMs, and general revenue activity (billing and collection)
- Monitor and review IDES Performance Reports (IDPR), identify site trends, and engage with the Veterans Integrated Services Network (VISN) Point of Contacts (POC) to inquire about data anomalies identified during review
- Veterans Health Administration
Program Analyst
Department of Veterans Affairs
Washington, DC
07.2011 - 10.2015
- Company Overview: Office of the Assistant Secretary for Policy and Interagency
- Analyzed Federal, the Department of Veterans Affairs (VA), and DoD benefits and policies
- Managed and conducted research and evaluation efforts of internal and external data and information that pertained to issues relating to the VA/DoD collaboration process as well as other issues impacting Veterans and joint efforts
- Evaluated, assessed, and synthesized meeting products to properly document decisions, requirements, and deliverables
- Interpreted findings resulting from program oversight and analysis utilized in evaluation of departmental operations
- Facilitated discussions, problem solving sessions, and working groups across organizations to ensure integrated planning, execution, and mitigation of risks
- Participated in contract evaluations for critical senior level support services for IDES
- Office of the Assistant Secretary for Policy and Interagency
Education
Master’s Degree - Business Administration
University of Arizona Global Campus
07.2010
Bachelor of Arts Degree - Organizational Management
University of Arizona Global Campus
05.2008
Skills
- Administration and management
- Operational policies and processes
- Healthcare management
- Contract development
- Social media tools
- Organizational development
References
Available Upon Request
References
References available upon request.
Timeline
Health Systems Specialist
Department of Veterans Affairs
06.2015 - Current
Program Analyst
Department of Veterans Affairs
07.2011 - 10.2015
Master’s Degree - Business Administration
University of Arizona Global Campus
Bachelor of Arts Degree - Organizational Management
University of Arizona Global Campus
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