Summary
Overview
Work History
Education
Skills
Certification
ADDITIONAL INFORMATION
Languages
Timeline
Generic

Lashaunda Anderson

Orlando

Summary

To obtain a position with a company that appreciates commitment and hard work. A company that has an atmosphere where developmental growth and advancement are common norms. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin a new challenge with a successful team.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Lead Student Advocate

City of Orlando
07.2023 - Current
  • Performs responsible paraprofessional work promoting the social, personal, and academic success of students.
  • Assists students and families identified by the school administration to recommend and coordinate appropriate intervention; focuses on developing positive relationships in conjunction with the community, school, and in-home-based support; monitors the quality of services for youth and families; and ensures that they align with the needs expressed by families and observed by team members and must exercise discretion.
  • Monitors and documents caseload progress.
  • Work is performed under established guidelines and the direction of the program manager.

Paraprofessional/Program Assistant/Parent Liaison

Orange County Public Schools
08.2019 - 07.2023
  • Work directly
  • Helped with the behavior of the students
  • Build a positive and professional rapport with the students, teachers, staff and parents
  • Helped around the school when asked and needed
  • Helped with school events by organizing and/or being a participant.
  • A great team player

Deputy Clerk

Orange County Clerk of Courts
06.2018 - 08.2019
  • Issued passports and marriage licenses to customers applying.
  • Performed marriage ceremonies.
  • Provided great customer service to customers on a daily basis.
  • Input customers data into the company system.
  • Intake new cases from facilities in Mental Health and inputting information into the system.

Paraprofessional

Orange County Public School
10.2017 - 05.2018
  • Assisted the teacher with the student's academics on a daily basis.
  • Helped with the behavior of the students.
  • Build a positive and professional rapport with the students, teachers, staff and parents.
  • Helped around the school when asked and needed.
  • Helped with school events by organizing and/or being a participant.

Patient Transporter

Orlando Health
07.2017 - 10.2017
  • Transport patients throughout the hospital for tests, discharge and room to room.
  • Provide great customer service.
  • Help make the patients stay more comfortable.
  • Making sure car seats are properly placed in the back seat of the car and checking to make sure restraints are safe and secured for the new babies going home for the time.
  • Provided exceptional customer service to each and every patient and their guests.

Patient Coordinator

Acaria Health Specialty Pharmacy
03.2017 - 07.2017
  • Provided exceptional customer service to patients I spoke with.
  • Answered inbound and outbound calls to schedule medication for patients and answered any questions they may needed answered.
  • Maintaining a professional and positive attitude towards the patients and my coworkers and managers.
  • Keeping accuracy, quality and performance on a daily basis.

Substitute Teacher

Kelly Educational Staffing
08.2016 - 03.2017
  • Teach students the curriculum set forth by their permanent teacher while they are absent for the day(s).
  • During the time in the classroom, demonstrate professionalism and build a rapport with the students.
  • Be active on duty in an assigned area as if I were the permanent teacher.
  • Help students with their classwork.
  • Be a positive role model for all the students I encounter.

Lead Counselor

City of Orlando
04.2003 - 07.2016
  • Answered company phone in a professional and timely manner.
  • Greeted each guest who enters the facility with a smile and maintained a positive attitude at all times.
  • Place documents in the correct filing stations and copied, scanned and faxed documents.
  • Scheduled employees on a weekly basis.
  • Maintain discipline between students and their peers.
  • Organized a fun and safe environment for the students.
  • Intake daily transactions using cash and credit cards.
  • Build a positive rapport with the children, parents and guests.

Education

Associate of Arts - General Studies

Valencia College
Orlando, FL
04.2009

High School Diploma - undefined

Jones High School
Orlando, FL
05.2001

Skills

  • Customer Service

  • Filing, printing, faxing, scanning

  • Phone Etiquette

  • Detail-oriented

  • First Aid/CPR

  • Microsoft Office

  • Administrative support

  • Public policy

  • Office management

  • Patient Scheduler

  • Organization

  • Project organization

  • Problem resolution

  • Business operations

  • Communications

  • Team Leader

Certification

First Aid

CPR

ADDITIONAL INFORMATION

  • Great leadership and supervisory skills that enables me to take control when necessary as well as be a team player with the goal of receiving optimal results.
  • Excellent verbal, written and listening skills

Languages

English
Native or Bilingual

Timeline

Lead Student Advocate

City of Orlando
07.2023 - Current

Paraprofessional/Program Assistant/Parent Liaison

Orange County Public Schools
08.2019 - 07.2023

Deputy Clerk

Orange County Clerk of Courts
06.2018 - 08.2019

Paraprofessional

Orange County Public School
10.2017 - 05.2018

Patient Transporter

Orlando Health
07.2017 - 10.2017

Patient Coordinator

Acaria Health Specialty Pharmacy
03.2017 - 07.2017

Substitute Teacher

Kelly Educational Staffing
08.2016 - 03.2017

Lead Counselor

City of Orlando
04.2003 - 07.2016

High School Diploma - undefined

Jones High School

Associate of Arts - General Studies

Valencia College

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