Proactive Security Engineer adept at predicting and disrupting intrusion attempts. Pioneers novel network security measures to combat emerging threats. Maintains proven track record of utilizing both education and technological solutions to fortify companies against malicious exploitation and data breaches.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Engineer
Macy's Technology
Johns Creek, United States
06.2021 - 01.2024
Provide regular monitoring, triage, response and tuning to automated security alerts.
Threat hunting using available logs and resources.
Provide timely detection and identification of possible attacks, intrusions, misuse activities and distinguish if events are benign activities or false-positives.
Recognize and organize attacker tools, tactics, and procedures on indicators of compromise (IOCs) that can be applied to current and future investigations & rule development.
Correlate incident data, trending cyber developments and cyber feeds (FSISAC) to identify specific vulnerabilities and develop alerting rules or recommendations for engineering teams that enable expeditious remediation.
Evaluating and approving software for application whitelist.
Onboarding of hosts into CrowdStrike Falcon.
DLP, SIEM, & EDR event monitoring triage and response.
Identify potential internal threats sourced from user actions or behaviors.
De-obfuscate malicious scripts to identify purpose, actions and additional IOC's.
Threat hunting using available logs and resources to identify unknown or never seen before hidden threats.
Conducted base level analysis to determine the legitimacy of files, domains, and emails using tools such as Wireshark, RSA Netwitness, as well as online resources such as Virus Total, Domaintools, FireEye.
Associate Service Desk Technician
Iron Bow Technologies
Alexandria, United States
01.2021 - 05.2021
Tested new software and hardware prior to deployment.
Provided exceptional customer service, building rapport and trust with clients through effective communication.
Responded to customer inquiries and provided technical assistance over phone and in person.
Monitored system performance to identify potential issues.
Translated complex technical issues into digestible language for non-technical users.
Collaborated with vendors to locate replacement components and resolve advanced problems.
Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
Installed, configured and maintained computer systems and network connections.
Tier 2 Technical Support Specialist
Apple Inc.
Cupertino, United States
11.2015 - 01.2021
Monitored system performance to identify potential issues.
Conducted regular training sessions for junior technicians, enhancing their technical skills and knowledge base.
Developed proactive tools to assist customers and internal support organization.
Exceeded departmental targets in terms of resolved cases per month continuously throughout tenure as a Tier 2 Technical Support Specialist.
Performed technical troubleshooting and diagnosis, software installation and information gathering to keep infrastructure operational.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Proven ability to learn quickly and adapt to new situations.
Gained extensive knowledge in data entry, analysis and reporting.
Resolved problems, improved operations and provided exceptional service.
Exercised leadership capabilities by successfully motivating and inspiring others.
Education
Certification - Cyber/Computer Forensics And Counterterrorism